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Subject: OASIS MEMBER NEWS: RioLabs Selected by MapQuest for B2B Commerce Strategy
-----Original Message----- From: Annie Pomponio [SMTP:annie@riolabs.com] Sent: Friday, February 11, 2000 7:15 PM Subject: RioLabs press release FOR IMMEDIATE RELEASE - February 14, 2000 RioLabs Selected by MapQuest for B2B Commerce Strategy MapQuest Implementing XML-Based Customer Provisioning and Information Services DENVER, Colo. - February 14, 2000 - RioLabs announced today that MapQuest (NASDAQ: MQST) has selected RioLabs’ Proximal as the XML technology center of its business-to-business customer service strategy. To automate the customer provisioning process, MapQuest, a leader in online destination services, is building an XML-based system that will register new customers and automatically provision MapQuest services. MapQuest will expand the use of the XML technology to provide usage statistics and account information to customers. “We are excited about the new systems we are implementing for our customers,” said Michael Mulligan, CEO at MapQuest. “RioLab’s Proximal is allowing us to implement XML-based technology quickly to provide better service to our customers.” “MapQuest is taking another industry leading step by moving their customer service capabilities to XML. We are delighted to be working with such a visionary organization,” said Bob Hale, RioLabs’ CEO. “With Proximal’s unique technology, we are able to quickly link clients and suppliers for business-to-business commerce and information services.” Industry analysts estimate that $1.3 trillion of business-to-business information exchange and commerce will occur by 2003. Companies are rapidly building new approaches for establishing business communities, including e-commerce portals and Web-based client installation and reporting services. All of these business-based communities require information services for their consumers and their business customers. However, all information exchanges and e-commerce portals face information integration challenges. MapQuest provides leading destination information solutions; RioLabs solves the business-to-business integration challenges. About MapQuest MapQuest.com <http://www.mapquest.com/cgi-bin/home?link=mqhome&uid=u1l0q9h5uvk0w1hg:asuy8 lqu8> is a leader in online destination information solutions and digital mapping services. Also, MapQuest.com licenses its technology to more than 1,000 business partners. Through these licensing agreements MapQuest.com helps businesses integrate maps and driving directions into their Internet, intranet and call center applications for improved marketing and customer service functions. MapQuest.com's diverse network of business partners includes: Yahoo (Nasdaq: YHOO), Lycos (Nasdaq: LCOS), InfoSpace (Nasdaq: INSP) Infoseek (Nasdaq: SEEK), Excite @Home (Nasdaq: ATHM), AOL (NYSE: AOL), CitySearch (Nasdaq: TMCS), Travelocity (NYSE: TSG), Bank of America (NYSE: BAC), Blockbuster, and Dayton Hudson (NYSE: DH). About RioLabs RioLabs’ provides the Proximal suite of tools for integration of suppliers into business-to-business e-commerce portals. Major portals providers include companies such as CommerceOne, Ariba, and Harbinger. Proximal makes the promise of e-commerce portals a reality by rapidly and automatically linking enterprise information sources with B2B XML portal or direct trading solutions. Proximal provides an easy-to-use, two-way data exchange with any XML-based application, greatly reducing the time-to-market for e-commerce portals, direct B2B suppliers, and Web-based catalogs. As a result, enterprise organizations are able to realize a strong strategic competitive advantage as well as an extremely rapid return on investment. # # # RioLabs and PROXIMAL are either trademarks or registered trademarks of RioLabs. Other product and company names mentioned herein might be the trademarks of their respective owners. RioLabs Contact: David Shull RioLabs 303.809.0735 daves@riolabs.com <mailto:daves@riolabs.com> www.riolabs.com MapQuest Contact: Lisa Gebb MapQuest.com, Inc. 212.904.0417 lgebb@mapquest.com www.mapquest.com Susan Killilea Brodeur Worldwide 617.587.2937 skillilea@brodeur.com
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