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Subject: Documentum chooses Arbortext XML-based e-Content software to power Web-based online help application
Documentum chooses Arbortext XML-based e-Content software to power Web-based online help application Leverages Arbortext’s powerful capabilities for accessing and publishing ‘help’ content ANN ARBOR, Mich., April 11, 2000 -- Arbortext, Inc., a leading provider of Extensible Markup Language (XML)-based e-Content software, announced today that Documentum, Inc. (Nasdaq: DCTM) has purchased Arbortext’s XML authoring and publishing products for in-house use in providing advanced online help features in Documentum’s industry-leading content management solutions. Documentum Web applications display help content specific to the level of expertise of each user, based on their role, increasing their efficiency and helping companies to decentralize content contribution. “Documentum fully understands the need to reuse content in a Web environment and how XML makes that easier,” said Robert Carel, Documentum’s technical publications manager, Web client applications. “Arbortext’s ability to leverage XML makes it possible for Documentum to provide business users, Web teams, and administrators with the most pertinent help content, from one data source, viewable on-line or in PDF.” Besides single source on-line help and PDF, Arbortext’s powerful support for XML authoring, integrated with Documentum’s secure XML repository, makes it possible to create a product knowledge base that can be easily navigated by end users across the enterprise. Arbortext product features include compound document editing of reusable information objects from Documentum’s content repository, an important component of its Open Content Architecture. In today’s intensely competitive business environment, it’s critical to deliver richer, more personalized information to the Web to help customers make faster, better decisions,” said David White, director of product marketing at Arbortext. “Arbortext and Documentum have developed a help-content publishing solution that benefits everyone, from employees to customers.” About Documentum Documentum Inc. (Nasdaq: DCTM) develops, markets and supports content management solutions that accelerate organizations’ online presence. Documentum’s content management solutions enable customers to create, deliver, and personalize on all formats – from internal and external contributors – for business processes that extend beyond the enterprise, through all delivery channels. Documentum customers are applying trusted content within and between their organizations for online commerce and personalized promotions, 24x7 customer and partner self-service, on-line exchanges, electronic procurement, collaborative planning and innovation and related e-business applications. The company, based in Pleasanton, Calif., also offers a full range of global consulting services and programs, including worldwide technical support and education services through its Professional Services organization. Documentum has licensed its products to more than 800 Global 2000 and Internet customers in a broad range of industries. For more information, visit http://www.documentum.com. About Arbortext Founded in 1982, and renowned as one of the original creators of XML, Arbortext is a global provider of XML-based solutions designed to manage business critical e-Content. Arbortext’s standards-based solutions enable enterprises to provide more personalized, dynamic and easily searchable content via the Internet, wireless devices, eBooks, CD-ROM and print. Arbortext’s solutions are currently deployed at over 300 of the Global 2000 companies including AT&T, Audi, Boeing, British Aerospace, Caterpillar, DaimlerChrysler, Ericsson Telecom, Ford, Fujitsu, IBM, Lucent, Nokia, Qantas, Sun Microsystems, United Airlines, Volkswagen, Volvo and West. Arbortext is a founding member and active participant in the XML Working Group of the World Wide Web Consortium (W3C). Headquartered in Ann Arbor, Michigan, Arbortext has offices around the world. For more information about Arbortext, visit the company Web site at http://www.arbortext.com. # # #
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