American Red Cross Selects Arbortext

["Beth Ambaruch" <bea@arbortext.com>]

American Red Cross Selects Arbortext

Will use Arbortext to create and publish biomedical service documents

ANN ARBOR, Mich., May 19, 2003 --Arbortext, Inc., a leading global
provider of XML-based software for content creation, editing and
multichannel publishing, today announced that the American Red Cross has
selected its software to create and publish biomedical service
documents.  The American Red Cross is the largest supplier of blood and
blood products to more than 3,000 U.S. hospitals as well as victims of
world conflicts and international disasters.

Arbortext software will enable the American Red Cross Biomedical
Services group to create and publish controlled documents.  These
controlled documents, including standard operating procedures, policies,
work instructions and reference manuals, guide the manufacturing process
of blood products and must be complete, accurate, consistent and
relevant.

”The safety, security and availability of the blood supply is our
highest priority,” said Sheila Peden, Director of Publications,
Regulatory Compliance and Quality Systems at American Red Cross.  “We
welcome the opportunity to work with Arbortext as we build applications
that support this priority.”

“Successful organizations are constantly reviewing and improving
processes, implementing quality control programs and managing operating
costs, and the American Red Cross understands the critical role that
information plays in addressing these factors,” said Ray Schiavone,
President and CEO at Arbortext.  “The American Red Cross is one of the
most well-respected, well-known organizations in the world and we are
proud to assist them as they continue with their humanitarian
commitment.”

About American Red Cross
Governed by volunteers and supported by community donations, the
American Red Cross is a nationwide network of local community
supporters -- volunteers, blood donors, and financial donors --
organized into nearly 1,000 chapters, Blood Services regions and field
units dedicated to saving lives and helping people prevent, prepare for
and respond to emergencies. Led by 1.2 million volunteers and 36,000
employees, the Red Cross annually mobilizes relief to families affected
by more than 67,000 disasters, trains nearly 12 million people in
lifesaving skills and exchanges more than a million emergency messages
for U.S. military service personnel and their families. For more
information please visit http://www.redcross.org.

About Arbortext
Arbortext is a leading global provider of XML-based software for content
creation, editing and multichannel publishing to Web, print, CD-ROM and
wireless devices.  Arbortext’s software is installed at over 1,300
organizations worldwide. Current customers include American Express
Financial Services, Audi, Boeing, Bombardier, British Aerospace,
Caterpillar, DaimlerChrysler, Ericsson Telecom, Ford, General Electric,
GM, IBM, International Thomson Publishing, Lucent, Nokia, Nortel
Networks, PeopleSoft, Pfizer, Ricoh, Sun Microsystems, Toyota, United
Airlines, Volkswagen, and Volvo. Arbortext is a founding member and
active participant in the XML Activity of the World Wide Web Consortium
(W3C). Headquartered in Ann Arbor, Michigan, USA, Arbortext has offices
around the world.  For more information please visit
http://www.arbortext.com.
# # #


Contact: 	Beth Ambaruch, APR			David Stone
	  	Arbortext, Inc.				Ketchum
	  	+1 734.327.6014				+1 312.228.6967
	 	bea@arbortext.com				david.stone@ketchum.com

		Press room:  http://www.arbortext.com/html/press_room.html