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Subject: More use cases
All,
I have added two medical use cases and one very complex DoD use case.
Please let me know if I need to make any changes to this.
Have a good one, Ed.
Medical Insurance company
1. Customer wants to make changes to medical plan. Insurance company
has a portal for customer to check benefits, check for doctors in
network, submit claim forms, claim statements, make payments, direct
email, and making changes to their plan (coverage). The company uses
user name/policy number and password for users to enter the portal. The
company has given customers the option to come in and give a biometrics
sample (finger print) to the insurance company (for a central template
store) and they will give the customer a USB finger print reader for the
customers system with software. During that session the customer has
the option to select which parts of the portal they would like to use
biometric authentication to. The customer can use policy #/user name
and biometric authentication, policy #/user name, password, and
biometrics to get authenticated, or policy #/user name and password to
login into the system with specific tasks that require additional
biometric authentication.
A. User from cable modem using a router (with firewall, DHCP, and NAT)
to connect multiple machines using NAT. The user (customer) opens a web
browser and connects to the insurance companies customer website. The
user is presented a screen asking for policy # or user name and a
password. The user is authenticated and given a menu of things they can
do. The user clicks to make changes to the policy. The system then
request the user to use the biometric reader for a given finger for
authentication. The customer is authenticated and given access to the
policy change portion of the portal.
B.User connecting via DSL opens a web browser and connects to the
insurance companies customer website. The user enters their policy
#/user name. The system asks for a finger to be used on the biometric
reader. The user uses the biometric reader to give the sample for
authentication. The user is authenticated into the users personal portal.
DoD
1. War fighter is out in the field conducting a mission. The war
fighter is given a non-state full device (GPS, network, small amount of
ROM for certificates, USB, graphics, keyboard, and mouse) that uses
TCP/IP satellite based communications to authenticate to a server
located in a DoD protected facility. The first part of the
authentication process is to authenticate from the device to the DoD
server. A large number of war fighter are using the same server to get
their desktop and local applications with graphical data being sent back
to the non-state full devices. Some of the non-state full devices have
built-in biometric devices, TCP/IP based devices, and some use USB
connected devices.
NOTE: Once biometric data is passed the session that initiated the
authentication must be maintained. The User, session, and browser needs
to be kept tied together.
Since the war fighter needs data from multiple sources each source
(department/organization) needs to maintain control of who has access to
their networks. Federated identity or some other distributed identity
system would be required due to the large number of users that each
organization might have. Each department/organization might not have
the resources to individually check each user from other organizations
to make sure they need access to resources. However, based on current
requirements US departments/organizations need to share certain data
with other organizations.
User from department (A) needs to get some data from department (B). A
biometric authentication process is required from the user in department
(A) to get access to data from department (B). The template for the
user will have to be passed from department (A) to department (B) with
identifiers for user, organization, and department. The sample
(manusha) data will have to be passed from the user from department (A)
in the field to department (B) with user data (user name, session ID,
and originating server) for matching. Department (B) will authenticate
the user from department (A). Department (B) will have to verify that
users from department (A) has access to the requested data. If
authentication and authorization are confirmed data is passed back to
the server in department (A) and displayed back to the war fighter in
the field.
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