Re: [chairs] Question regarding JIRA notifications

On Fri, Feb 9, 2018 at 11:09 AM, G. Ken Holman <gkholman@cranesoftwrights.com> wrote:

For non-active members, I worry that the multiple notifications going to the TC mail list will scare them away from the committee because their inbox can get overwhelmed.

For active members, I worry that the absence of notifications will not trigger them to participate on a ticket in a timely fashion.

I fall on the side of the active members. I want them to know a ticket has been touched. I hate that it fills the inbox, but I think the notifications are more important. Then again, I worry my committee members get so many of these notifications that the notifications are ignored and the trigger I want never happens.

A quandary for sure.

. . . . . Ken

At 2018-02-09 10:16 -0500, Chet Ensign wrote:

Greetings TC chairs,Â

A quick request for feedback.Â

I have had several people over the past year object to our configuration that sends an email to the TC mailing list every time a JIRA issue is updated. "JIRA spam" as some have called it.Â

My justification was transparency. But I get it all so I sympathize with the complaints.Â

Since JIRA is publicly visible and anyone can choose to watch issues of interest, my question is this:Â

Would you prefer that a JIRA notice only be sent when an issue is opened or closed? Or does your TC find the updates useful?Â

Thanks for your input and I'll let you all know what I learn.Â

Best,Â

/chetÂ
----------------
Chet Ensign
Director of Standards Development and TC AdministrationÂ
OASIS: Advancing open standards for the information society
<http://www.oasis-open.org>http://www.oasis-open.org

Primary: +1 973-996-2298
Mobile: +1 201-341-1393Â

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/chet
----------------
Chet Ensign
Director of Standards Development and TC Administration
OASIS: Advancing open standards for the information society
http://www.oasis-open.org

Primary: +1 973-996-2298
Mobile: +1 201-341-1393

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