FW: ACTION item: DITA Tech Comm SC

[JoAnn Hackos <joann.hackos@comtech-serv.com>]

Notes from J Graat on troubleshooting

On 9/20/11 2:23 AM, "Jang F.M. Graat" <jang@jang.nl> wrote:

>Hi JoAnn,
>
>Troubleshooting is one of the areas that were under discussion in the
>machine industry subcommittee last meetings. But as the group is
>inactive at the moment, there has not been any further development of
>requirements, nor has there been input from any of the members on
>existing regulations - if there are any.
>
>In troubleshooting, there is of course the format of symptom -
>possible causes and remedies, which is often presented as a table. But
>this is only useful for a bird's eye view of troubleshooting. In more
>specific cases, a troubleshooting task would be more appropriate, such
>as a task for troubleshooting a failing servo drive. There may be a
>small number of causes for the drive to fail, and each cause has a
>remedy that involves a small number of steps. Such procedures would
>become easily possible with a task that allows multiple sets of steps.
>Each set of steps should have an optional title, which can be used to
>specify the particular case for which the remedy is given. I can
>develop this idea further in the upcoming months, but I am trying to
>collect input from others in the industry - using LinkedIn groups and
>other forums.
>
>What is the timeframe for submitting a proposal in this direction ?
>
>Kind regards from Amsterdam
>
>Jang
>
>JANG Communication
>Coaching - Copywriting - Consulting
>Amsterdam - Netherlands
>Tel.  +31 20 755 8466
>Cell +31 6 5478 1632
>http://www.jang.nl
>
>On 19 sep 2011, at 18:02, JoAnn Hackos wrote:
>
>> Kris and Jang
>> Here¹s an action from the last meeting in July.
>>
>>
>>                 Ask Jang Graat to comment on any machine industry
>> regulations on Troubleshooting information
>>                 What about S1000D troubleshooting metadata.
>>                 Action: Ask Kris Eberlein to find an S1000D expert
>> at SDL to
>>                                 speak to the committee
>>
>>
>> JoAnn T. Hackos, PhD
>> President
>> Comtech Services Inc.
>> 710 Kipling Street, Suite 400
>> Denver, CO 80215
>> joann.hackos@comtech-serv.com
>> skype joannhackos
>>
>> <image001.gif>
>>
>>
>