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Subject: [legalxml-courtfiling] Thought on CMS interface
Last week I was working with some clerks,
their IT staff, and the CMS vendor to launch efiling at a
new court. We were analyzing and mapping all the processes
required to integrate to their existing CMS and DMS. In this case the
CMS is a case maintenance system not a case management system and
the behavior is different. During this process I continued to reflect
back on the use cases that we were discussing in SLC. The reality of the
situation is that the communications between the CMS and our software requires
workflow that clearly was not identified in the use cases.
After thinking about the situation, it
occurred to me that the current use cases that we were including in Blue were
use cases that support the functions that support the functions of an
external court source (formerly known as the EFSP functions). The use
cases do not address the complexities of workflow to automate clerk behavior and
actions.
The court we are working with wants to minimize
clerk entry and review, thus capture the necessary data so that the interface
between the receiving function at the courts will perform the actions the clerk
would do if they receive paper documents. Some submissions require
human intervension and decisions and those submissions cannot be completely
automated.
My interest in sharing these thoughts with the
group is to manage expectations of courts that eventually will request their CMS
vendors to support the CM API in Blue. We do not want the courts
to think that the use cases we are working on are all that is needed to
automate their efiling process. The CMS use cases in Blue are designed to
support the external efiling submission process and it does not completely
address the automation processes that may be embedded in the clerk review
functions.
Dallas
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