RE: [office] Using JIRA

[robert_weir@us.ibm.com]

The single best thing would be to scrap the comment list altogether and 
allow the public to create new issues, and comment on existing issues 
directly into JIRA, subscribe to RSS feeds, get email notifications, etc.

But this is not a decision the TC can make.  The comment list is 
intertwined into OASIS IPR rules and the conformation email when 
subscribing to that list is key for proving that the poster agreed to the 
Feedback Licence.  That said, it doesn't look that there is a particularly 
impossible technical problem to solve here.   It should work.   But we 
need to walk before we can run.  Right now we JIRA is being rolled out 
slowly to a few TC's like ours.  Let's develop some best practices for how 
we use it for our tasks, note what works and what doesn't, and then make a 
case for OASIS switching on public access.  It won't happen overnight, but 
change happens.  Heck, just a couple of years ago, OASIS had no wikis, no 
subversion, not JIRA, no webinars, etc.  And look at us now.

-Rob

"Dennis E. Hamilton" <dennis.hamilton@acm.org> wrote on 05/26/2009 
02:10:02 PM:
> 
> Good point about cluttering the list.
> 
> In that case, if it were up to me, I would respond to the submitter 
directly
> and not to the comment list.  I am not proposing that be taken on as an 
ODF
> TC practice, however.
> 
> And the periodic FAQ about this is a very good idea. 
> 
>  - Dennis
> 
> PS: I am not concerned with commenters being able to tell their comment 
was
> received, but that there is a way to follow the action in how their 
comment
> is addressed.
> 
> -----Original Message-----
> From: robert_weir@us.ibm.com [mailto:robert_weir@us.ibm.com] 
> http://lists.oasis-open.org/archives/office/200905/msg00137.html
> Sent: Tuesday, May 26, 2009 09:55
> To: office@lists.oasis-open.org
> Subject: RE: [office] Using JIRA
> 
> During a public review, we are required to respond to comments.  But 
this 
> is typically done in batch.  If we receive 500 comments, we are not 
> expected to send 500 acknowledgements to the comment list.   When the 
> public review period is over, we can create a document that indicates 
the 
> resolution of each comment received and then notify the comment list 
with 
> a link to that document. 
> 
> My preference is to keep the comment list informative, with as little 
> redundant information as possible.  This means that it should 
> predominately consist of:
> 
> 1) public comments
> 2) questions on those comments where the comment was unclear
> 3) clarifications from the original commenter
> 
> [ ... ]
> 
> 
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