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Subject: [provision] Simple example scenario
Further to our discussion in the conference call today, I'd like to suggest the following scenario as a starting point for a comparitive study of the current SPML and the alternative approach that we have been debating. Any changes, improvements or comments are, of course, welcome. Gerry Tiny Telecom provides mobile phone services to California residents. In addition to the five types of basic account that Tiny offers: personal, personal anytime, family, corporate, and prepaid, subscribers are offered a full range of options which are generally handled by Tiny's partners or subsidiaries. These options include voice mail, caller ID, call forwarding, text messaging, web access, long-distance, handset options, and a comprehensive friends and family calling plan. To create a basic account, Tiny requires the subscriber's full name, a user name, a credit card number (and expiration), and a valid California driver's license number. Subscribers may also provide an e-mail address for notification of changes in the account policy or for opt-in notification of special offers from partners. Basic plans have a two year term and for a limited time all new accounts receive free caller ID as part of a promotion by one of Tiny's partners. The friends and family plan is one of the most popular options and allows subscribers to select a set of 10 contacts that may be called at a significant discount. To identify these contacts, subscribers are required to provide their names and phone numbers. Tiny has implemented a provisioning service that manages their basic accounts and also allows partner services to be provisioned. A typical usage scenario for the service is the implementation of the self-service facility on Tiny's website. This facility is implemented as a Java servlet that is a client of the provisioning service and goes through the following sequence of operations: 1. Offer the user a selection of provisionable services offered by Tiny and partners 2. Query the schema of the services requested 3. Present a form allowing the user to enter the required and optional fields 4. Submit the provisioning request for the services 5. Notify the user of the success or failure of the request For the purposes of this scenario, assume that the subscriber requests voice mail, text messaging, and lists two family members in the friends and family plan. The user also selects the default handset which they will receive by mail. When the account is activated, a password is automatically assigned to access voice mail. Before the phone is received by the user, they return to the self-service website to check the status of the request. The self-service facility allows the user to retrieve details of the account which now reflects the fact that an account has been activated, provides access to the voicemail password, and notifies the user that the request for text messaging has been denied for technical reasons. ---------------------------------------------------------------- To subscribe or unsubscribe from this elist use the subscription manager: <http://lists.oasis-open.org/ob/adm.pl>
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