Groups - SLA Evaluation Mechanism for Telecommunication Services (Assessment Module SLA.pdf) uploaded

[anyu.lee@gmail.com]

The document named SLA Evaluation Mechanism for Telecommunication Services 
(Assessment Module SLA.pdf) has been submitted by Andy Lee to the OASIS
Service-Oriented Architecture End-to-End Resource Planning (SOA-EERP) TC
document repository.

Document Description:
Service Level Agreements (SLAs) form the heart of every business relation
between service users and service providers. Their contents feed the
network management systems as well as operation support and business
support systems and may vary widely depending on the type of service
provided. Therefore, a general mechanism to assess their fulfillment is
extremely helpful for both contract partners, but by no means easy to be
realized. This paper proposes the Cumulus Assessment Module (CAM) as an
efficient general solution for this problem.

View Document Details:
http://www.oasis-open.org/committees/document.php?document_id=30737

Download Document:  
http://www.oasis-open.org/committees/download.php/30737/Assessment%20Module%20SLA.pdf


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