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Subject: Trust and Confidence
Colleagues, Lots of discussion today yet again around the concept of
trust. I just want to make sure we don’t lose sight of the relationship
between trust and confidence. We cover this in more detail in Sect
2, but there should be some capture of this relationship in our Trust Model in
Sect 3. Also would prefer we keep the concepts simple yet general enough
for adaptability. One of the simplest definitions that I’ve seen that
pretty well sums up the notion of trust in a general sense is essentially one
entity’s believe that another entity will behave a certain way.
In this way, trust is indeed perception not fact. For example, the other
entity could behave unexpectedly even if there was a high degree of trust prior
to any collaboration between entities. And while such a succinct definition
might make sense for human entities, the concept needs to be expanded to
non-human entities, including machines (e.g., software and hardware entities/agents/components
or whatever we like to call these beasts). Cheers… - J |
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