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Subject: RE: Issue - Typographical - Management Framework, reference to citizens and businesses - closed
Hi Peter, That’s good - Thanks Regards Nig Nig Greenaway Government Division FUJITSU SERVICES Lovelace Road, Bracknell,
Berkshire, RG12 8SN Tel: +44 (0) 843 354 5637
Internal: 7302 5637 Mob : +44 (0) 7867 833147
Internal: 7383 3147 E-mail: nig.greenaway@uk.fujitsu.com Fujitsu Services Limited,
Registered in England no 96056, Registered Office 22 Baker Street, London, W1U
3BW This e-mail is only for the use of
its intended recipient. Its contents are subject to a duty of confidence and
may be privileged. Fujitsu Services does not guarantee that this e-mail has not
been intercepted and amended or that it is virus-free. From: Peter F Brown
[mailto:peter@peterfbrown.com] Nig: I agree. In line 431, I suggest “..puts citizens and businesses
as customers at the centre… Lines 445-8 are changed as follows to make the distinction
clearer between stakeholder (“citizen or business as customer”) and actor: “Citizens and businesses, as potential customers, must be
understood as stakeholders in the ecosystem with ‘needs’ (often imprecisely
formulated ) that they seek to satisfy through use of a service; but citizens
and businesspeople are also human actors interacting with pieces of technology
in precisely-defined interactions. These system-focussed interactions are a
result of accurately modelling the processes…” Diagram at line 429 is also updated. Peter From: Greenaway
Nigel [mailto:Nig.Greenaway@uk.fujitsu.com] Line 431 I
believe that this should include businesses as well as citizens. i.e “……puts
citizens and businesses at the centre……” Line 445
Similarly “Citizens and businesses must be understood……” Regards Nig Nig Greenaway Government Division FUJITSU SERVICES Lovelace Road, Bracknell, Berkshire, RG12 8SN Tel: +44 (0) 843 354 5637 Internal: 7302 5637 Mob : +44 (0) 7867 833147 Internal: 7383 3147 E-mail: nig.greenaway@uk.fujitsu.com Fujitsu Services Limited, Registered in England no 96056,
Registered Office 22 Baker Street, London, W1U 3BW This e-mail is only for the use of its intended recipient. Its
contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this e-mail has not been intercepted and
amended or that it is virus-free. |
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