RE: [tgf] Issue 9 - Conceptual - Franchise Marketplace Model "Safe Harbo

Hi Peter,

I think that we’re getting into the realms of the Citizen-centric identity model here but I don’t think that the Franchise model should go too far on this aspect as a) it is costly to implement - we state later on that no none has implemented all of it and the UK certainly looked at it but didn’t follow it through on grounds of cost and complexity and b) it could run counter to the culture in some places.

However, there are different mechanisms by which control and persistence can be provided (possibly for cutomer-specific scenarios). A trusted (by the citizen) intermediary such as a health charity or a relative may take over control of a specific scenario for them and provide this facility. Alternatively, the user may manage different scenarios him/herself and use different login credentials. At the other extreme, Government might provide a persona management facility for citizens. The capability may be supported by technology or not.

However, if provided technically it should be capable of extension e.g. provide prompts when the user should do something (e.g. renew a licence) and contain details of the channel(s) favoured for differing communications.

The overriding characteristic has to be trust (by the user) but safeguards for government must not be forgotten (although I don’t think they should necessarily be provided at this point in the model.

Perhaps this is one for discussion at the meeting later this week?

Regards

Nig

Nig Greenaway

Government Division

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From: Peter F Brown [mailto:peter@peterfbrown.com]
Sent: 28 February 2011 21:20
To: Greenaway Nigel
Cc: 'TGF TC List '
Subject: [tgf] Issue 9 - Conceptual - Franchise Marketplace Model "Safe Harbour" - open

Nig:

I agree that the term needs to change but I’m not convinced that “assured intermediation” is the answer: if individuals themselves manage transactions (as you suggest they should be able to) then there is no intermediation.

What is the main concern here? That it is trusted? Interoperable? Pick ‘n’ mix availability?

If we can be clearer what is understood here, the right term should emerge…

Peter

From: Greenaway Nigel [mailto:Nig.Greenaway@uk.fujitsu.com]
Sent: Monday, 28 February, 2011 04:25
To: TGF TC List
Subject: [tgf] New Issue - Conceptual - Franchise Marketplace Model

Line 737. Chris, Bill and I discussed the ‘Safe Harbour’ concept in the diagram some time ago. I felt uncomfortable about the term during the initial review of the model. Whilst we didn’t finally agree on a term, we were reasonably happy with the term ‘Assured Intermediation’. This allows government, or (more desirably?) intermediaries or individuals themselves (with underlying technical support) to manage transactions.