1.	Proposed new Pattern:

[S7] Platform Management  

Context
More and more Government services are being delivered by the use of a variety of platforms, ie. physical, smart devices.  One of the core aims of a Transformational Government program is to ensure that these platforms are managed in the most cost-effective way at a whole-of-government level, and meet the needs of citizen and business customers.
[Drafting Note - Avoid using the term Internet of Things if at all possible.]
  
The Problem
The use of platforms as an integral part of a government service is increasing and is presenting new challenges to the overall management of a Transformational Government program. 

[Additional wording required to 
•	expand on how devices are being used to deliver services
•	explain how the use of platforms brings into focus the man-to-machine interface issues rather than the machine-to-machine issues
•	focus on the functional requirements of the platforms rather than the technical requirements
•	highlight the privacy and data protection issues
•	ensure full stakeholder collaboration]

The Solution
Establish a Platform Management Framework, which includes:
•	a clear definition of the functional requirements of the platforms.
•	arrangements for engaging all stakeholders in the use of platforms to deliver government services.
•	processes for ensuring the privacy and data protection issues are fully addressed.
  
Linkages
To succeed in the successful use of the various platforms, there needs to be close linkages with work on [B5] Stakeholder Collaboration and [S3] Identity and Privacy Management, and the more integrated approach to specifying, purchasing and managing government services recommended at [B7] Supplier Partnership. Further details on the technology and data asset management processes needed to support the approach are set out at [T1] Digital Asset Mapping and Management and [T2] Technology Development and Management. 

2.  Existing Patterns that require additional wording, still to be written, to reflect the new references to platforms and the Platform Management pattern:

B5 Stakeholder Collaboration
B7 Supplier Partnership
S3 Identity and Privacy Management
T1 Digital Asset Mapping and Management
T2 Technology Development and Management

3.  New entry in Terminology pattern required:

platform
physical, smart device that is used in the execution of a service. 

4.  New Conformance Clause required:

MUST have a Platform Management Framework, which includes:
•	a clear definition of the functional requirements of the platforms.
•	arrangements for engaging all stakeholders in the use of platforms to deliver government services.
•	processes for ensuring the privacy and data protection issues are fully addressed.