[ubl-lcsc] [Order Response]Re: Getting started on Order Response

[Tim McGrath <tmcgrath@portcomm.com.au>]

      I think your question relates to the discussion we had with Arofan
on tuesday's call.  Each document needs to be defined in the context of the 
purpose it serves in a business process.  Sally and Frank are fleshing this 
out as part of the SCM business process definition.  In the meantime, we are
pushing on using 'common practice' as our guide.

  With Order Response i think we agreed it would be the document sent by
a  seller in response to an order (or order change) sent a buyer.  This fits
 the xCBL definition "to respond at the application level to an order or
change  order that has been received.".  this is consistent with the EDIFACT
use as well.

  To get a better definition of the purpose, i went through the various documents
 given in the ebXML Catalog of Common Business Processes for the Manage Purchase
 Order business process.  I came up with....

  UN/EDIFACT ORDRSP says...
 " 
1.3    Principles

       - A seller may respond for one or more goods items or services.
       
       - The response may be for a Purchase order or a Purchase order
       change request: 
       
       - an acknowledgment of receipt and understanding of data, 
       
       - confirmation of acceptance, 
       
       - a proposal of amendment, 
       
       - a notification of non-acceptance for all or part of the
       message.
       
       - A purchase order response may refer to goods items or
       services related to one or more delivery schedules, call-offs,
       etc.
       
       - A purchase order response for cross-border transactions may
       contain additional information for customs and/or statistical
       purposes.
       
       - A purchase order response may contain details for transport
       and destination as well as delivery patterns.
       
       - A buyer's purchase order may be responded to by one or more
       response m
essages, according to business practice."

 OAG 004 Acknowledge PO says..."The purpose of the ACKNOWLDGE PO Business 
Object Document is to acknowledge receipt of the Purchase Order and to reflect 
any changes."

  I cant afford the X12 875/876 specs :-(  , but I know from experience they
 also cover changing any component within the Order.  So do other proprietary
 EDI business processes, such as BISAC in the book publishing industry.

 I suspect the major difference between Order Response and Order Change is
the direction of the flow (seller->buyer not buyer->seller) and the
contractual obligations associated with that.  It is also likely an Order
Response may need to reference the item or components of the original Order(s)
that this responding to.  For example, "i wish to substitute product XYZ
for ABC on line 23".  

An Order Change is the document used for every modification to goods, services
or conditions that are sent by the buyer to seller after the original Order.
 

An Order Response is the way a seller communicates their ability to satisfy
the conditions of the Order.  As for your example, whilst none of this is
caste in stone, i suggest in common practice, in cases where prices are being
sought, another set of documents (the pre-order set) are used, i.e. Request
for Quote and Quote.

 What you have also done is highlight that Order Response can (and sometime
is) used just as a implementation convention response, that is 'you got all 
the structures and codes right/wrong' - not an application response at all, 
in that these are often sent by corporate gateway systems.  A true Order Response
(the one we want to define) is one that is generated out of the Sales application
that says things like 'i have have checked the stock and my catalog and can
supply the following...'.

Does that make sense?  Can we proceed on this basis?


  Michael Adcock wrote:

H!

At first glance I only have one or two comments, which are attached. I stress this is very much a first glance!

But it led to a fundamental question: "What do we see the Order Response as being?"

I think it is simply a confirmation of agreed facts going back from the supplier to the buyer. Therefore I do not see it as the message in which the supplier would propose any changes, such as substituting items, changing the requested delivery date etc. These would be done by Order Change messages going in either direction, and could be achieved by (if simple) telephone call or by full messages.

However, if the buyer did not specify prices or a required delivery date, the Order Response could convey the prices and the offered delivery date.

SO I think we have some scope discussion/decision to make first. Any thoughts? Or have I missed this being decided?

regards

Mike Adcock
Standards & Security Unit
APACS 


- Association for Payment Clearing Services
Mercury House, Triton Court
14 Finsbury Square
London EC2A 1LQ
Tel: +44 (0) 20 7711 6318
Fax: +44 (0) 20 7711 6299
e-mail: michael.adcock@apacs.org.uk



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-- 
regards
tim mcgrath
fremantle  western australia 6160
phone: +618 93352228  fax: +618 93352142