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Subject: Montreal phone access
My apologies for the trouble we have been experiencing with the phone conferences today and yesterday. It appears to be an interface problem -- it was telling us that a feature had been enabled when in fact it had not. The operators have now added the missing feature, but it should take a few minutes to take effect. We have closed down both lines and will be restarting in about five minutes (that is, about 11:10 a.m. in Montreal). Please dial in now and wait for the "host" to arrive; this appears to be the best way to make sure you will be included. Jon
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