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Subject: Fw: Reporting Kavi TC Process Bugs
UBL TC, FYI. Jon ================================================================== From: "Scott McGrath" <scott.mcgrath@oasis-open.org> To: "'Pete Wenzel'" <pete@seebeyond.com>, <chairs@lists.oasis-open.org> Cc: "'Brent Bourgoine'" <brent.bourgoine@oasis-open.org>, "Mr. Karl Best" <karl.best@oasis-open.org>, "Patrick Gannon" <patrick.gannon@oasis-open.org> Date: Thu, 17 Jun 2004 17:10:17 -0400 Subject: [chairs] Reporting Kavi TC Process Bugs Pete, and Chairs, I am pleased to report we are improving our bug tracking and reporting process. In addition to the "wish list" discussions you have with Karl regarding enhancements you need/like/want Kavi Groups (the TC support functionality, we are also actively--and separately-- managing bugs and bug resolution. Example: Yesterday, Pete observed a bug in the way Kavi sent ballot reminders. Today, that bug is fixed. BUT, we can only fix what we know needs to be fixed. As tempting as it is, please do not ignore any bugs, do not assume they have been reported to support@oasis-open.org, do not assume they will never be fixed. When sending bug reports to support@oasis-open.org make certain your email subject line describes the problem (not the initiating email thread or your level of frustration over the problem), as that is used to track the report. You will receive a series of messages from the support staff, including report of your bug report as closed. Remember, bugs not reported to support@oasis-open.org are not likely to be fixed. Thanks! Scott McGrath Director Member Services scott.mcgrath@oasis-open.org + 1 978 667-5115 ext 202 + 1 978-667-5114 fax www.oasis-open.org www.xml.org www.xml.coverpages.org www.cgmopen.org www.legalxml.org www.pkiforum.org www.uddi.org OASIS PO Box 455 630 Boston Rd Billerica, MA 01821 USA
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