[wsrp-wsia] Updating the Issues List

[Gil Tayar <Gil.Tayar@webcollage.com>]

To make resolving the TC issues an orderly process, the following is a detailed account on how to update the Issues List.

 

General

1. All updates will be done via email to gil@webcollage.com, and never on the document itself.

2. The "issue process" (whereby issue information is updated) is a process containing the following states:

    a. _Not there_ - the issue is in somebody's mind, but not in the issues list.

    b. "Unassigned" - the issue is described, but nobody has taken ownership of it and no beginning of a discussion has started.

    c. "Active" - discussion in the mailing list is being done, but no (tentative or final) resolution has been achieved.

    d. "Tentative Resolve" - a tentative resolution has garnered enough support to be declared as such.

    e. "Resolved" - the issue has been resolved, whether by unanimous consent, voting(, or indifference :->).

    f. "Postponed" - further information is required, and thus this issue is postponed until further notice.

 

Creating an Issue

1. Send an email to gil@webcollage.com, with a subject of "Create Issue <Title>", and the following text:

-------------------------------------------------------

Topic: <meta/interface/markup/customization/security/registration/entity mgmt/introduction/general/user info>

Class: <Editorial/Minor Editorial/Technical/Minor Technical>

Title: <short title to be used as discussion list subject line. should be same as in the line above>

Document Section: <document name>/<section number>

Description:

<long description of issue. Do not try and be brief. Try and be as clear as possible. You know what - even clearer than that. Remember - other people will be reading this>

-------------------------------------------------------

2. I will receive the email, add it to the list, and send an email with that issue (and a number) to the mailing list, so that discussion can be started on it. This is where the TC will start hammering on this issue to try to reach a resolution.

 

Taking Ownership of an issue

1. Send an email to gil@webcollage.com, telling me that you want to take ownership of the issue (whatever that may mean!). The subject of the email should be "Take Ownership Issue #<number>"

2. I will update the list, and send an email to the group on this regard.

 

Updating an Issue

1. Send an email to gil@webcollage.com, with a subject of ""Update Issue #<number>" containing a line for each item to be updated:

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Topic: <meta/interface/markup/customization/security/registration/entity mgmt/introduction/general/user info>

Class: <Editorial/Minor Editorial/Technical/Minor Technical>

....

Description:

<append/replace>

<description. If you want to append this, please specify using the above append/replace>

-------------------------------------------------------

2. I will update the issues list.

 

Resolving an Issue

1. Anybody can send a tentative resolution by sending an email to gil@webcollage.com, containing the following (subject lin "Tentative Resolve Issue #<number>"):

-------------------------------------------------------

ID: <issue number>

Resolution:

<postpone/resolve>

<description of resolution>

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2. DO NOT send any old resolution but only one that has garnered enough support in the conf call, or in the mailing list.

3. I will update the list, and will submit this resolution to the mailing list to be voted upon.

4. Reply to gil@webcollage.com to vote on this.

4. I will wait (in normal circumstances) one week.

5. If the vote approves the resolution, I will update this.

6. If not, it goes back to being "Active".

7. If nobody voted, I consider this as approved (just to put a little spice into things :->).

 

I will be sending "template emails" of the emails described above to the mailing list tomorrow.

 

Any comments will be appreciated,

Gil Tayar

WebCollage