Documentum chooses Arbortext XML-based e-Content software to power Web-based online help application

["Beth Ambaruch" <bea@arbortext.com>]

Documentum chooses Arbortext XML-based e-Content software to power Web-based
online help application

Leverages Arbortext’s powerful capabilities for accessing and publishing
‘help’ content

ANN ARBOR, Mich., April 11, 2000 -- Arbortext, Inc., a leading provider of
Extensible Markup Language (XML)-based e-Content software, announced today
that Documentum, Inc. (Nasdaq: DCTM) has purchased Arbortext’s XML authoring
and publishing products for in-house use in providing advanced online help
features in Documentum’s industry-leading content management solutions.

Documentum Web applications display help content specific to the level of
expertise of each user, based on their role, increasing their efficiency and
helping companies to decentralize content contribution.

“Documentum fully understands the need to reuse content in a Web environment
and how XML makes that easier,” said Robert Carel, Documentum’s technical
publications manager, Web client applications.  “Arbortext’s ability to
leverage XML makes it possible for Documentum to provide business users, Web
teams, and administrators with the most pertinent help content, from one
data source, viewable on-line or in PDF.”

Besides single source on-line help and PDF, Arbortext’s powerful support for
XML authoring, integrated with Documentum’s secure XML repository, makes it
possible to create a product knowledge base that can be easily navigated by
end users across the enterprise.  Arbortext product features include
compound document editing of reusable information objects from Documentum’s
content repository, an important component of its Open Content Architecture.

 In today’s intensely competitive business environment, it’s critical to
deliver richer, more personalized information to the Web to help customers
make faster, better decisions,” said David White, director of product
marketing at Arbortext.  “Arbortext and Documentum have developed a
help-content publishing solution that benefits everyone, from employees to
customers.”

About Documentum
Documentum Inc. (Nasdaq: DCTM) develops, markets and supports content
management solutions that accelerate organizations’ online presence.
Documentum’s content management solutions enable customers to create,
deliver, and personalize on all formats – from internal and external
contributors – for business processes that extend beyond the enterprise,
through all delivery channels.

Documentum customers are applying trusted content within and between their
organizations for online commerce and personalized promotions, 24x7 customer
and partner self-service, on-line exchanges, electronic procurement,
collaborative planning and innovation and related e-business applications.
The company, based in Pleasanton, Calif., also offers a full range of global
consulting services and programs, including worldwide technical support and
education services through its Professional Services organization.
Documentum has licensed its products to more than 800 Global 2000 and
Internet customers in a broad range of industries.  For more information,
visit http://www.documentum.com.

About Arbortext
Founded in 1982, and renowned as one of the original creators of XML,
Arbortext is a global provider of XML-based solutions designed to manage
business critical e-Content.  Arbortext’s standards-based solutions enable
enterprises to provide more personalized, dynamic and easily searchable
content via the Internet, wireless devices, eBooks, CD-ROM and print.
Arbortext’s solutions are currently deployed at over 300 of the Global 2000
companies including AT&T, Audi, Boeing, British Aerospace, Caterpillar,
DaimlerChrysler, Ericsson Telecom, Ford, Fujitsu, IBM, Lucent, Nokia,
Qantas, Sun Microsystems, United Airlines, Volkswagen, Volvo and West.
Arbortext is a founding member and active participant in the XML Working
Group of the World Wide Web Consortium (W3C). Headquartered in Ann Arbor,
Michigan, Arbortext has offices around the world.  For more information
about Arbortext, visit the company Web site at http://www.arbortext.com.

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