OASIS Member News:Software Development Tools Provider Selects Arbortext

[Scott McGrath <scott.mcgrath@oasis-open.org>]

Software Development Tools Provider Selects Arbortext XML-Based Epic E-Content
Software

Green Hills Software creates individualized online documentation through the
use of Arbortext's personalization capability

ANN ARBOR, Mich., August 8, 2000 -- Arbortext, Inc., a leading provider of
Extensible Markup Language (XML) -based e-content software for e-publishing,
e-commerce, and B2B
e-marketplaces, today announced that Green Hills Software, Inc., has chosen
Epic, Arbortext's flagship e-content software, to create and produce both
printed and online documentation.

Green Hills Software is the leading independent supplier of software
development tools for embedded applications.  Approximately 100,000 Green
Hills Software products are in use worldwide by such companies as Ford Motor
Company, Boeing, Qualcomm, Lockheed-Martin, Sony, Motorola and Lexmark.

Green Hills Software maintains close to 8,000 pages of product documentation
that cover compilers, debuggers, operating systems and related products that
support 18 different microprocessor architectures.  In order to reduce the
effort to maintain existing documentation, and also to create new
documentation as new products are developed, Green Hills Software needed to
create modular content so they could easily reuse a single component of
information across multiple documents.  This meant that content created for
one set of product documentation could be used again for a different set of
product documentation without having to re-write or re-edit the original
content.

Green Hills Software also needed to reduce the editing cycle time of existing
documents.  With their previous system, this editing cycle could take up to 12
weeks from the time new content was received in the Technical Publications
department until it was implemented in the product documentation.  Using
Arbortext's Epic software, Green Hills Software product engineers can now
simultaneously update content in the product documentation while revising
existing products or creating new products.  No longer do the product
engineers have to submit new content to the Technical Publications department
and then wait for those edits to appear in the product documentation.

Because Green Hills Software was able to simplify the editing process,
accuracy in the product documentation increased.  Errors that would sometimes
occur in the product documentation due to misinterpreting the changes
requested by the product engineers all but disappeared.

Through Arbortext's content personalization capability, Green Hills Software
is able to provide individualized product documentation based on product
attributes such as type of operating system being used and type of product
purchased.

"We've been able to recognize immediate benefits using Epic," said Duane
McInerney, Senior Software Engineer, of Green Hills Software.  "Rather than
passing edits to our Technical Publications department, our product engineers
are able to edit the product documentation as product changes occur.  This
simple enhancement not only reduced our edit cycle times, but it has also
increased the accuracy of those edits because the edits are no longer passed
from one person to the next for completion."

"With the magnitude of different product offerings that Green Hills Software
provides, it was important to implement a system that could support both
timely editing cycles as well as the ability to publish to multiple outputs
from a single source," said PG Bartlett, vice president of marketing at
Arbortext.  "Green Hills Software is now well-positioned to continue to
provide the most accurate, up-to-date and individualized product documentation
to their vast array of global customers."

About Green Hills Software
Incorporated in 1982, Green Hills Software, Inc. is a leading supplier of
royalty-free real-time operating systems and software development tools for
32- and 64-bit embedded systems. Green Hills' royalty-free ThreadX(r) and
INTEGRITY(tm) real-time operating systems, fully integrated with its market
leading compilers and MULTI(r) integrated development environment, provide a
total development and run-time solution that addresses both deeply embedded
and high-reliability applications.  Green Hills Software is headquartered in
Santa Barbara, CA, with international headquarters in the United Kingdom. For
more information on Green Hills Software products, please call +1 805.965.6044
or email inquiries to sales@ghs.com.  For more information, please visit
http://www.ghs.com.

About Arbortext
Renowned as one of the original creators of XML, Arbortext is the leading
global provider of XML software for content critical to e-business. Shipping
since 1991, Arbortext's standards-based software enables enterprises to
provide more personalized, dynamic and easily searchable content for
e-publishing, e-commerce and B2B e-marketplaces. Arbortext's software is
currently deployed at over 300 of the Global 2000 companies, including AT&T,
Audi, Boeing, British Aerospace, Caterpillar, DaimlerChrysler, Ericsson
Telecom, Ford, GM, IBM, Lucent, Nokia, Qantas, Ricoh, Sun Microsystems,
International Thomson Publishing, United Airlines, Volkswagen, Volvo and West
Group. Arbortext is a founding member and active participant in the XML
Activity of the World Wide Web Consortium (W3C). Headquartered in Ann Arbor,
Michigan, USA, Arbortext has offices around the world.  For more information
please visit http://www.arbortext.com.
# # #


Contact: 	Kevin Astle					PG Bartlett
	  	Text 100					Arbortext, Inc.
	  	+1 617.399.4902				+1 734.327.6819
	 	kevina@text100.com			pgb@arbortext.com