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Subject: Vordel implements billing mediation solution for telecommunicationsindustry using TalkXML
Vordel implements billing mediation solution for telecommunications operator eircom using TalkXML Dublin, Ireland – October 3 2000 – Vordel, the leading supplier of XML based B2B tools and applications to enable cohesion within a business network, announced today the successful implementation of an XML based on-line call record presentation and enquiry service for Ireland's largest telecoms operator – eircom (NYSE:EIR;Dublin:eircom). According to Vordel's Technical Director, Mark O'Neill: "Vordel's TalkXML solution for eircom involves user authentication via SSL with an LDAP directory, with the option of authenticating with digital certificates. Given the sensitive nature of the information being accessed and the capability provided to manipulate and datamine the information to present statistical trend analysis, only eircom account managers and authorised individuals within an eircom customer organisation are permitted access. The TalkXML solution manages the process of authentication and validation of digital certificates from authorised users as well as facilitating the conversion of data into an XML format. Vordel specified and implemented a robust database platform to store and process the large datasets involved in this project." Stefan Albertsson, Capability Manager eircom CRM Programme, said: "We identified Vordel as providing a scalable solution for the specific objective of presenting the eircom customer call record information in a format for integration with eircom's call record logging system. The project parameters required that searches were fast and accurate. Andrew Barling, Channel Manager at eircom's Corporate Business Unit expressed his satisfaction with the solution, stating: "The recent implementation by Vordel enables eircom to provide its corporate customers with a powerful, online, call record analysis facility, that allows for secure, online analysis and usage monitoring. This development is a major step in eircom's policy to move more and more of our services to an online environment, thereby empowering our customers and saving them both time and money." About eircom eircom is Ireland's leading provider of local, long distance and international telecommunications services, including mobile communications and data communications services. Since 1984, eircom has invested over IR£3billion in its infrastructure, giving the company one of the most advanced networks in Europe. The company continues to broaden its portfolio of services through increasing both the range and sophistication of the services it offers, thereby increasing the benefits to customers. Over the coming years, the company will add to the range of services that allow customers take advantage of the intelligence inherent in the digital technology that forms the backbone of its network. Web address: www.eircom.ie About Vordel Vordel is a leading provider of fast track B2B solutions. Vordel’s product range, Talk XML, delivers a powerful suite of applications that enables an enterprise to easily establish cohesive, secure communication channels to any organisation in its B2B business network. This comprehensive suite of software products and bespoke business solutions combine to create a fully interoperable, secure and trusted environment for ebusiness. Vordel's software products use the latest XML technology to achieve total inter-operability between business networks. Vordel facilitates the creation of trusted, XML-based solutions for business-to-business eCommerce activities and transactions. Vordel is headquartered in Dublin; currently employs 25 people and has partners in Ireland, the UK and USA. For more information visit our website at www.vordel.com Press Contact: Hugh Carroll +353 1 215 3333 info@vordel.com
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