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Subject: [announce] OASIS Member News - Vendor-Neutral Portal Platform addsInteraction Management W
MONGOOSE ANNOUNCES PORTALSTUDIO 2.0 WITH INTERACTION MANAGEMENT
Houston, October 22, 2001 – Mongoose Technology, Inc., the company that set the benchmark for Portal Lifecycle Management and the first company to deliver a complete J2EE™-based portal design, assembly, deployment, and management solution, today announced Mongoose PortalStudio™ 2.0. The product, which provides an integrated development environment and portal platform, now includes Mongoose RealCommunities™ applications and Interaction Management web services for online collaboration. Using Mongoose PortalStudio and Mongoose RealCommunities, companies can incorporate Interaction Management into their portals and Web sites to increase employee productivity, enhance partner effectiveness, and build customer loyalty.
Delphi Group has defined Interaction Management: "Interaction management refers to web applications used to cultivate relationships among portal constituents. These person-to-person web services facilitate group formation, enhance team collaboration, and empower knowledge exchange between employees, customers, partners, and suppliers. Interaction Management helps organizations capture and retain intellectual capital, reduce employee turnover, increase team productivity, and build customer loyalty."
"Interaction Management is a critical component of any portal strategy, and necessary for effectively nurturing online community and user relationships,” says Nathaniel Palmer, Chief Analyst at Delphi Group. "In PortalStudio, Mongoose provides the first comprehensive set of web services for interaction management within an application framework specifically designed for deploying and managing portal components."
"We provide enterprise applications to the health care industry and international retailers" said Brian Fox, Vice President of MySoftwarePartner. "Our customers must provide timely and accurate information to consumers and to government agencies. We are using Mongoose PortalStudio to provide more useful information by aggregating our systems with other corporate applications in the Enterprise Portal. We are incorporating RealCommunities collaboration applications to improve customer support and to reduce the cost of gathering and reporting consumer data. "
RealCommunities collaboration applications are modular WebComponents™ of the PortalStudio platform that can be embedded into any Web site or portal. They are supported by RealCommunities Web Services that provide open API’s to gather, store, and act upon person and activity related data.
"Interaction Management is the set of person-to-person web services that support online relationships and transactions," says Mr. Palmer. The RealCommunities Web Services are based on the Mongoose 12 Principles of Collaboration™, and include Identity, Groups, Reputation, Environment and Communication.
RealCommunities WebComponents provide structured interactions to support group goals. These collaboration capabilities can be incorporated into new or existing portals and Web sites. RealCommunities WebComponents include:
Expertise & Skills Directory – This application facilitates the search for a person or a group with the expertise, skills, service capability, or reputation matching the user’s needs.
Engagement & Feedback – After identifying an appropriate individual or group, the application allows the user to negotiate an agreement for a consultative or service relationship with the provider and subsequently to rate the quality and usefulness of the provider’s services.
Messages & Chat – These WebComponents provide Message Boards, Chat, and Instant Messaging
Question & Answer – This post-a-question and get-an-answer mechanism can be a public or private dialog and is used for self-help and support applications.
File Sharing & Collaboration – Users can access content from WebDAV (Web-based distributed authoring and versioning) clients and DAV-enabled software packages such as Mongoose PortalStudio™, Microsoft® Office XP, Microsoft® Web Folders, Adobe Acrobat®, and Macromedia Dreamweaver®. Thus a Word® user can directly open documents that are stored in PortalStudio-based portals.
Review & Recommend – This facility enables community members to provide opinions and ratings, look at what others are saying, and view a composite score of any participant or document.
Rewards & Incentives – Reward employees, partners, or customers who participate in desired online activities. The application can be configured to promote loyalty by providing incentives and rewards for desired behaviors. The rules are easy to configure and change as business needs evolve.
Tests & Polls – This utility enables a service provider or group leader to ask questions of a population. Rules can be applied to responses to generate scoring reports or individualized actions, e.g., if pass test, then update reputation and deliver certification by email.
Companies can enhance their ebusiness effectiveness with Mongoose RealCommunities™ Interaction Management applications for increasing productivity of sales teams, cultivating buyer and partner loyalty, capturing better market data, and accelerating innovation and time to market.
PortalStudio 2.0 Delivers Fast Results
Mongoose PortalStudio 2.0 is a visual portal assembly environment that allows users to quickly and easily design portal components, assemble them into a portal, then validate and deploy their portal solution to, for example, BEA WebLogic. The simplicity of PortalStudio 2.0’s one-click wizard for configuring and deploying to environments such as BEA WebLogic is dramatic. Like a “portal compiler,” the PortalStudio one-click wizard eliminates timely editing of complex J2EE and BEA specific configuration files.
Other powerful features and capabilities in PortalStudio 2.0 include:
Instant WebSkin™ Personalization
The presentation of information can be customized to the individual or company standards using Mongoose WebSkins. Users can pick an existing WebSkin from the PortalStudio library and re-brand their Web application or apply a custom look-and-feel in seconds. With PortalStudio’s “person-to-system” Web services, XML-based content can be aggregated, categorized, searched, and cached, served up to various display devices, and personalized depending on browser, browser version, user, role, locale, display device, language, and custom rules. Altogether, users can build an application once, access it from many convenient devices, and be greeted by a personal presentation.
Corporate applications and databases can be aggregated into the portal with Mongoose PortalStudio’s “system-to-system” Web services for aggregation, mapping & merging, caching, scheduled queries, and Rules and Alarms. Mongoose PortalStudio includes WebConnectors for XML, JDBC, JCA, and MS Exchange.
Mongoose’s “federated” approach means users can use Mongoose’s PortalStudio to create a portal from scratch and deploy it on a J2EE application server from any of the leading vendors; maintain and enhance existing portal applications; or embed Mongoose WebComponents into an existing Web application. WebComponents included with PortalStudio include Table, Tree, News, Document Sharing, Document Search, Message Boards, Chat, Instant Messaging, email, and a MiniBrowser with source code.
Mongoose PortalStudio for BEA WebLogic and Mongoose PortalStudio 2.0 Enterprise Edition are currently available and 30-day free trials are available at www.mongoosetech.com. PortalStudio 2.0 Enterprise Edition supports leading J2EE application servers, including BEA WebLogic, Oracle9iAS, Orion, Macromedia JRun, and IBM WebSphere. The Enterprise Edition ships with the Standard library of components, plus RealCommunities WebComponents and Interaction Management Web services.
Mongoose shatters the $100,000 barrier for an Enterprise Portal. Pricing begins at $3,000 for the PortalStudio Interactive Development Environment (IDE) that includes a standard library of WebComponents, RealCommunities Interaction Management WebComponents, a development-only license of Orion Application server and a 30-day trial of BEA WebLogic. A development license of PortalStudio™ for BEA WebLogic® is available at an introductory price of $995. The deployment license of the PortalStudio Platform is available at an introductory price of $35,000 per CPU. PortalStudio is available directly from Mongoose as well as through its value-added resellers including: SSI Technologies, eKnowledgeCenter, and Iconixx.
About Mongoose Technology, Inc. # # # For questions or comments about this press release, please contact: mediarelations@mongoosetech.com. Mongoose PortalStudio, WebCanvas, WebComponent, WebSkin, WebConnector, and RealCommunities are trademarks of Mongoose Technology, Inc. All other company or product names are trademarks and/or registered trademarks of their respective owners.
Mongoose Technology, Inc. (www.mongoosetech.com) is delivering and setting the benchmark for Portal Lifecycle Management products that are used worldwide to design, assemble, deploy, and manage ebusiness portals. The company's products include: Mongoose PortalStudio™ Enterprise Edition, a visual portal assembly environment for the rapid development of customized enterprise portals on leading J2EE application se
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