[announce] Arbortext Completes Record First Quarter

[Beth Ambaruch <bea@arbortext.com>]

Arbortext Completes Record First Quarter
Signs AutoZone, Convergys and, KBC Bank of Belgium among new customers


ANN ARBOR, Mich., April 29, 2002 -- Arbortext, Inc., the only global
provider of XML-based software for multichannel publishing, today
announced that it completed a record first quarter ending March 31, 2002.
The continued growth was supported by the addition of many new customers,
including AutoZone (NYSE: AZO), Convergys (NYSE: CVG) and KBC Bank of
Belgium.

“Arbortext continues to perform beyond market conditions to meet its
target revenues, placing it among the top 10 percent of technology
companies,” said Promod Haque, managing partner of Norwest Venture
Partners, a lead investor for Arbortext.  “Arbortext’s strong revenues
and its ability to attract new customers in the midst of a difficult
economy affirm the company’s value proposition and compelling ROI.”

”We’re continuing to succeed because people are realizing that the
importance of cutting costs and improving information quality through
multichannel publishing is a strategic opportunity,” said Raymond
Schiavone, president and CEO of Arbortext.  “The combination of our Epic
product suite, our commitment to product innovation, and our ongoing
focus to develop strategic alliances continues to attract the world’s
leading organizations.”

Arbortext’s Epic products enable organizations to create a single source
of information and automatically publish dynamic content for multiple
audiences and to multiple types of media: Web, print, CD-ROM, wireless
and more. Through Epic, Arbortext’s customers are experiencing the
benefits that an XML authoring and multichannel publishing solution
offers, including delivering dynamic content that adapts to the needs of
each audience, improving customer relationships through improved
information quality, and slashing expenses by eliminating costly manual
efforts.

Q1 Highlights
Continuing to strengthen its strategic alliances, Arbortext entered into
partnerships with Accenture (NYSE:ACN), Flatirons Solutions Corporation
and CTX Corporation.  These partners are working with Arbortext to build
solution-oriented applications for large, multinational organizations in
industries such as automotive, publishing, finance and government.

Arbortext signed many new customers in the quarter ending March 31, 2002,
bringing the total customer count to more than 3,600.  Leading companies
signed in Q1 include AutoZone, Convergys Corporation, Europa
Publications, Ltd., and KBC Bank of Belgium.

Arbortext also saw reorders from many of its larger customers, including
General Motors, SAS Institute, Northrup Grumman and Nokia Networks.

About Arbortext
Arbortext is the only global provider of XML-based multichannel software
that enables the creation, editing and publishing of information to
multiple media types – Web, print, CD-ROM, wireless – from a single
source of content.  Shipping since 1991, Arbortext’s standards-based
software supports technical publishing, reference publishing and catalog
publishing applications that enable enterprises to provide more accurate,
cost-efficient, complete, timely, consistent and usable information on
all media. Arbortext’s software is installed at over 300 large
multinational organizations. Current customers include American Express
Financial Services, Audi, Boeing, British Aerospace, Caterpillar,
DaimlerChrysler, Ericsson Telecom, Ford, General Electric, GM, IBM,
International Thomson Publishing, Lucent, Nokia, Nortel Networks,
PeopleSoft, Pfizer, Qantas, Ricoh, Sun Microsystems, United Airlines,
Volkswagen, Volvo and West Group. Arbortext is a founding member and
active participant in the XML Activity of the World Wide Web Consortium
(W3C). Headquartered in Ann Arbor, Michigan, USA, Arbortext has offices
around the world.  For more information please visit
http://www.arbortext.com.
# # #

Contact: 	Beth Ambaruch 				Steve Jensen
	  	Arbortext, Inc.				Phase Two Strategies
	  	+1 734.327.6014				+1 415.772.8403
	 	bea@arbortext.com				sjensen@p2pr.com