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Subject: [announce] RWS Group (translate.com) Awarded ISO 9002 Certificationfor Four th Consecutive Year
FOR IMMEDIATE RELEASE Translation and Localization Provider RWS Group (translate.com) Awarded ISO 9002 Certification for Fourth Consecutive Year SAN FRANCISCO, CA - September 18, 2002 - RWS Group (translate.com), a leading global provider of translation and localization services, today announced that for the fourth consecutive year it has achieved ISO 9002 certification. RWS Group's ISO certification affirms that the Company's translation and localization services attain internationally recognized standards for quality and customer service. RWS Group's clients represent highly regulated global industries such as medical, pharmaceutical, energy, and transportation, and depend on the ISO 9002 certified language services of RWS Group to meet regulatory requirements. RWS Group processes meet strict quality-control guidelines at every organizational level and project milestone. ISO 9002 certification recognizes the quality of RWS Group's rigorous linguist selection process, employee training, customer-focused account and project management, and customer service practices. RWS Group is transitioning to the ISO 9001:2000 standard and expects a successful completion by the middle of 2003. "I'm very proud of our organization for achieving continuous compliance with the ISO 9002 standards," stated Lyra Spratt-Manning, chief executive officer, RWS Group. "Our pledge to total quality and customer satisfaction differentiates RWS Group from our competition and complements many of our clients' ISO 9002 practices as well." ISO (International Organization for Standardization) is a worldwide federation of national standards bodies from over 110 countries. The ISO 9000 family of standards for quality management and quality assurance represents an international consensus on the key components of a quality system. RWS Group was among the first ISO-certified companies in the translation and localization industry. About RWS Group RWS Group (www.translate.com), an ISO 9002 company with four decades of experience and offices worldwide, provides clients with multilingual solutions. Total globalization services include localization of software and websites, technical documentation translation and patent translation services. Services are supported by development of innovative technologies such as JCAT(tm), a JAVA-based ASP computer-assisted translation tool and workflow management system with XML capabilities, and RWS Localization Tools, designed as freeware to help in localizing software and document content. For additional information, contact: Ken Caraska or Dianne Pierce, RWS Group, LLC at (415) 512-8800 or by e-mail at news@translate.com
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