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Subject: [announce] The LISA . OASIS 2003 Global eBusiness Survey Results
The LISA * OASIS 2003 Global eBusiness Survey presents results of a joint effort between LISA and OASIS, initially reported on by Patrick Gannon, President and CEO of OASIS in November 2002 at the LISA Forum in Heidelberg. (Mr. Gannon's presentation is available to LISA members through the LISA Member's Domain.) LISA is proud to release the results of the survey to the public free of charge. Download Survey at http://www.lisa.org/products/survey/2003/ebizsurvey.html BACKGROUND: Taking full advantage of eBusiness opportunities in an international context requires careful planning and thought. Web Services and Language Processing standards exist to facilitate eBusiness, but little research has been conducted on whether companies are using these standards for international eBusiness and to what extent. The LISA/OASIS 2003 Global eBusiness Survey, conducted by LISA in partnership with OASIS, examines companies' level of global eBusiness support, and use of various standards. OBJECTIVE: The survey's objective was to determine to what extent eBusiness users, processes and implementers are ready to take advantage of Web Services and Language Processing Standards and provide a snapshot of today's Global eBusiness and Web Services requirements. The survey was also designed to look at companies' current levels of and future plans for Global eBusiness support. METHODOLOGY: Over 80 professionals from various high-tech sectors participated in the LISA * OASIS Global eBusiness Survey, which was conducted on the website of the Localization Industry Standards Association in cooperation OASIS. The survey sought to determine to what extend eBusiness users, processes and implementers ready to take advantage of Web Services and language processing standards. RESPONDENTS: 80 professionals responded to the survey. Approximately 1/3 of respondents worked for firms engaged primarily in the GILT (Globalization, Internationalization, Localization and Translation) sector, and 1/3 from the IT sector, with the remainder from a variety of other market segments. 80% of survey participants were in either management or executive positions, with smaller numbers in technical, analyst or academic positions. SURVEY QUESTIONNAIRE: The survey was structured in two sections: the Business Process section was for managers responsible for international product, services, sales or support operations; the Localization Expert section is designed for product, web services, development and standards professionals. Key findings of the survey include: - To what extent are multiple languages supported by companies at present? - How does company-level language support correlate with eBusiness-specific language support? - Who is using Globalization Management Systems (GMSs) and for how many languages? - Who is planning on implementing GMSs? - Are eBusiness standards such as EDI and ebXML being used? - To what extent is Web Services used to facilitate multilingual eBusiness? - Are Web portals being used to facilitate localization of content? - Will companies involved in multilingual eBusiness use UDDI? - How has XML impacted companies as a source format? - Are companies using internationalized URIs and XML formats? The report will prove of value to companies looking at increasing their level of international support or improving support for standards, as well as those already in international markets looking at how to improve their processes. Download Survey at http://www.lisa.org/products/survey/2003/ebizsurvey.html
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