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Subject: NCCI Standardizes on Arbortext to Publish Workers Compensation Information

NCCI Standardizes on Arbortext to Publish Workers Compensation

Ann Arbor, Mich., January 21, 2004 – Arbortext today announced that NCCI
Holdings, Inc. has selected its software to automate the process of
capturing, assembling and publishing workers compensation information to
NCCI constituents. More than nine hundred insurance companies, nearly 40
state governments and various Fortune 500 companies rely upon NCCI to
provide them with accurate, timely and consistent information regarding
workers compensation insurance. NCCI will also use Arbortext software to
support its expanding publishing requirements. As a result, insurance
companies, state governments and Fortune 500 companies will be able to
access policy and claim information that is customized for their unique
requirements and available in a media format of their choice.

Operating on a not-for-profit basis since 1922, NCCI is the largest and
most experienced provider of workers compensation insurance information
in the United States. The company studies workplace injuries and other
national and state factors impacting workers compensation. NCCI analyzes
industry trends, prepares workers compensation insurance rate and loss
cost recommendations, assists in pricing proposed legislation, and
provides a variety of information products to its constituents.

“Our success is directly tied to delivering the most timely and accurate
information to our constituents,” said Jeff Fields, CIO of Customer
Operations.  “We chose to work with Arbortext because we believe their
software’s automation capabilities will enable us to achieve that goal
while also allowing us to reduce costs and improve our publishing

“Creating, managing and publishing information is a large challenge,”
said Ray Schiavone, President and CEO for Arbortext. “Arbortext’s
ability to automate the process of capturing and sharing information,
ultimately making it more efficient and cost effective, makes our
software especially useful to organizations that must publish fresh and
accurate information to a number of audiences with varying needs. We
look forward to working with NCCI as they enhance their publishing

About NCCI Holdings
NCCI Holdings, Inc., a shared-services organization serving the workers
compensation industry, offers a comprehensive array of products and
services that enable insurers and other stakeholders to access and use
workers compensation information to establish accurate loss costs,
calculate experience rating modifications, manage residual market
mechanisms, and reduce overall costs. For more information, please visit

About Arbortext
Arbortext is the leading global provider of automated publishing
software that enables organizations to provide more personalized,
dynamic and easily searchable content for Web, mobile and print usage.
Arbortext’s software is installed at over 1,400 organizations worldwide.

Current customers include American Express Financial Services, Audi,
Boeing, Bombardier, British Aerospace, Caterpillar, DaimlerChrysler,
Ericsson Telecom, Ford, General Electric, GM, IBM, International Thomson
Publishing, Lucent, Nokia, Nortel Networks, PeopleSoft, Pfizer, Ricoh,
Sun Microsystems, Toyota, United Airlines, Volkswagen and Volvo.
Arbortext is a founding member and active participant in the XML
Activity of the World Wide Web Consortium (W3C). Headquartered in Ann
Arbor, Michigan, USA, Arbortext has offices around the world. For more
information, please visit www.arbortext.com.

Contacts: 	Beth Ambaruch, APR				David Stone
		Arbortext, Inc.					Ketchum
		+1 734.327.6014				+1 312.228.6967
		bea@arbortext.com				david.stone@ketchum.com

		Press room:  http://www.arbortext.com/html/press_room.html

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