SAP Extends Commitment to Arbortext; Reduces Publishing Time of Customized Training Material

["Beth Ambaruch" <bea@arbortext.com>]

SAP Extends Commitment to Arbortext; Reduces Publishing Time of
Customized Training Materials

ANN ARBOR, Mich., February 10, 2004 – Arbortext, the leading global
provider of automated publishing software, today announced that SAP AG
has extended its use of Arbortext software to deliver customer-designed
training materials.

The SAP Education group is responsible for providing SAP customers with
training materials designed specifically to support their SAP software
solutions.  Authors of training materials within SAP needed to have an
efficient way to create, edit and publish documentation to support over
61,000 installations of SAP solutions.  Using Arbortext software, SAP
has streamlined the creation of documentation and has cut the time to
publish precisely tailored training materials from two hours to 20
minutes.

“Creating and delivering customized training documentation can be a
challenge for many organizations.  We’re excited that a market leader
such as SAP has turned to Arbortext to address this challenge,” said Ray
Schiavone, President and CEO of Arbortext.  “Arbortext’s ability to
leverage the XML technology to automate customization and publishing of
information makes our software a perfect fit for user and training
documentation applications.  Our customers benefit not only by reducing
their costs but also by improving the accuracy, freshness and usefulness
of the information they give to their customers.”

SAP Education makes learning about the power of SAP solutions easy and
rewarding. Consultants, project teams and end users receive information
that is geared to their needs. SAP Education puts its customer in
control, increasing productivity, ensuring that implementations are
successful, and keeping an organization one step ahead of the
competition. The use of Arbortext software allows SAP Education to be
even more flexible when responding to customer requests for training
documentation.

About Arbortext
Arbortext is the leading global provider of automated publishing
software that enables organizations to provide more personalized,
dynamic and easily searchable content for Web, mobile and print usage.
Arbortext’s software is installed at over 1,400 organizations worldwide.

Current customers include American Express Financial Services, Audi,
Boeing, Bombardier, British Aerospace, Caterpillar, DaimlerChrysler,
Ericsson Telecom, Ford, General Electric, GM, IBM, International Thomson
Publishing, Lucent, Nokia, Nortel Networks, PeopleSoft, Pfizer, Ricoh,
Sun Microsystems, Toyota, United Airlines, Volkswagen and Volvo.
Arbortext is a founding member and active participant in the XML
Activity of the World Wide Web Consortium (W3C). Headquartered in Ann
Arbor, Michigan, USA, Arbortext has offices around the world. For more
information, please visit www.arbortext.com.
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SAP and all other SAP product and service names mentioned herein are
trademarks or registered trademarks of SAP AG in Germany and in several
other countries.


Contact: 	Beth Ambaruch, APR				David Stone
	  	Arbortext, Inc.					Ketchum
	  	+1 734.327.6014				+1 312.228.6967
	 	bea@arbortext.com				david.stone@ketchum.com

		Press room:  http://www.arbortext.com/html/press_room.html