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Subject: SAP Extends Commitment to Arbortext; Reduces Publishing Time of Customized Training Material
SAP Extends Commitment to Arbortext; Reduces Publishing Time of Customized Training Materials ANN ARBOR, Mich., February 10, 2004 – Arbortext, the leading global provider of automated publishing software, today announced that SAP AG has extended its use of Arbortext software to deliver customer-designed training materials. The SAP Education group is responsible for providing SAP customers with training materials designed specifically to support their SAP software solutions. Authors of training materials within SAP needed to have an efficient way to create, edit and publish documentation to support over 61,000 installations of SAP solutions. Using Arbortext software, SAP has streamlined the creation of documentation and has cut the time to publish precisely tailored training materials from two hours to 20 minutes. “Creating and delivering customized training documentation can be a challenge for many organizations. We’re excited that a market leader such as SAP has turned to Arbortext to address this challenge,” said Ray Schiavone, President and CEO of Arbortext. “Arbortext’s ability to leverage the XML technology to automate customization and publishing of information makes our software a perfect fit for user and training documentation applications. Our customers benefit not only by reducing their costs but also by improving the accuracy, freshness and usefulness of the information they give to their customers.” SAP Education makes learning about the power of SAP solutions easy and rewarding. Consultants, project teams and end users receive information that is geared to their needs. SAP Education puts its customer in control, increasing productivity, ensuring that implementations are successful, and keeping an organization one step ahead of the competition. The use of Arbortext software allows SAP Education to be even more flexible when responding to customer requests for training documentation. About Arbortext Arbortext is the leading global provider of automated publishing software that enables organizations to provide more personalized, dynamic and easily searchable content for Web, mobile and print usage. Arbortext’s software is installed at over 1,400 organizations worldwide. Current customers include American Express Financial Services, Audi, Boeing, Bombardier, British Aerospace, Caterpillar, DaimlerChrysler, Ericsson Telecom, Ford, General Electric, GM, IBM, International Thomson Publishing, Lucent, Nokia, Nortel Networks, PeopleSoft, Pfizer, Ricoh, Sun Microsystems, Toyota, United Airlines, Volkswagen and Volvo. Arbortext is a founding member and active participant in the XML Activity of the World Wide Web Consortium (W3C). Headquartered in Ann Arbor, Michigan, USA, Arbortext has offices around the world. For more information, please visit www.arbortext.com. # # # SAP and all other SAP product and service names mentioned herein are trademarks or registered trademarks of SAP AG in Germany and in several other countries. Contact: Beth Ambaruch, APR David Stone Arbortext, Inc. Ketchum +1 734.327.6014 +1 312.228.6967 bea@arbortext.com david.stone@ketchum.com Press room: http://www.arbortext.com/html/press_room.html
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