Re: [chairs] Question regarding JIRA notifications

On Fri, Feb 9, 2018 at 10:50 AM, Handl, Ralf <ralf.handl@sap.com> wrote:

Hi Chet,

I find the Jira email notifications helpful.

The nuisance comes from the granularity of the notifications in combination with the – in itself really nice – “click to edit” feature of Jira: getting an email for every change to every field is really annoying.

It would really help if that could be changed to getting at most one summary email per issue per hour or day.

An alternative would be to get only notifications when an issue is created or changes its status, plus the usual fine-grained notifications for “watched” issues.

Best regards

Ralf

From: Chet Ensign [mailto:chet.ensign@oasis-open.org]
Sent: Freitag, 9. Februar 2018 16:37
To: Kenneth Bengtsson <kbengtsson@efact.pe>
Cc: chairs@lists.oasis-open.org; OASIS TAB <tab@lists.oasis-open.org>
Subject: Re: [chairs] Question regarding JIRA notifications

Thanks Kenneth. I don't know of a way that *I* can configure JIRA to send to individual emails. But I can set the events that trigger alerts (e.g. for open and close only) and as you note people can then choose to watch issues which will send the updates to their personal email address.

On Fri, Feb 9, 2018 at 10:35 AM, Kenneth Bengtsson <kbengtsson@efact.pe> wrote:

Dear Chet

I too find the JIRA email updates a nuisance. In JIRA you have the option to start or stop watching an issue. Would it not be possible to send the JIRA updates directly to our individual email addresses instead of to the TC mailing lists, and only for the issues that we are watching?

Best regards,

Kenneth

From: Chet Ensign <chet.ensign@oasis-open.org>
Date: Friday, February 9, 2018 at 10:17 AM
To: "chairs@lists.oasis-open.org" <chairs@lists.oasis-open.org>
Cc: OASIS TAB <tab@lists.oasis-open.org>
Subject: [chairs] Question regarding JIRA notifications

Greetings TC chairs,

A quick request for feedback.

I have had several people over the past year object to our configuration that sends an email to the TC mailing list every time a JIRA issue is updated. "JIRA spam" as some have called it.

My justification was transparency. But I get it all so I sympathize with the complaints.

Since JIRA is publicly visible and anyone can choose to watch issues of interest, my question is this:

Would you prefer that a JIRA notice only be sent when an issue is opened or closed? Or does your TC find the updates useful?

Thanks for your input and I'll let you all know what I learn.

Best,

/chet
----------------
Chet Ensign
Director of Standards Development and TC Administration
OASIS: Advancing open standards for the information society
http://www.oasis-open.org

Primary: +1 973-996-2298
Mobile: +1 201-341-1393

--

/chet
----------------
Chet Ensign
Director of Standards Development and TC Administration
OASIS: Advancing open standards for the information society
http://www.oasis-open.org

Primary: +1 973-996-2298
Mobile: +1 201-341-1393

/chet
----------------
Chet Ensign
Director of Standards Development and TC Administration
OASIS: Advancing open standards for the information society
http://www.oasis-open.org

Primary: +1 973-996-2298
Mobile: +1 201-341-1393

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