[OASIS Issue Tracker] (CSAF-8) Document CSAF TC best practices for issue processing workflow

[OASIS Issues Tracker <workgroup_mailer@lists.oasis-open.org>]

     [ https://issues.oasis-open.org/browse/CSAF-8?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Stefan Hagen updated CSAF-8:
----------------------------

    Proposal: 
This issue is not ripe for resolution, but adding some textual description and guidance to the processing might easily complete this.

Visual display (cannot attach to issue in that JIRA version/setup) ... at:
https://www.oasis-open.org/committees/download.php/59451/tc_flow.png

The bare bones directed graph in dot language:

digraph tc_wf {
	NEW -> OPEN -> RESOLVED -> APPLIED -> CLOSED;
	OPEN -> DEFERRED -> OPEN -> CLOSED -> OPEN;
	RESOLVED -> OPEN;
	NEW -> CLOSED;
	NEW -> DEFERRED;
	APPLIED -> RESOLVED;
}

The workflow as a dot language file (used for the diagram at https://www.oasis-open.org/committees/download.php/59451/tc_flow.png ):

Please cf. https://www.oasis-open.org/committees/download.php/59452/oasis-jira-tc-states-and-transistions-verbs-semantic-20161125.dot (for now)


  was:
This issue is not ripe for resolution, but adding some textual description and guidance to the processing might easily complete this.

Visual display (cannot attach to issue in that JIRA version/setup) ... at:
https://www.oasis-open.org/committees/download.php/59451/tc_flow.png

The bare bones directed graph in dot language:

digraph tc_wf {
	NEW -> OPEN -> RESOLVED -> APPLIED -> CLOSED;
	OPEN -> DEFERRED -> OPEN -> CLOSED -> OPEN;
	RESOLVED -> OPEN;
	NEW -> CLOSED;
	NEW -> DEFERRED;
	APPLIED -> RESOLVED;
}

The workflow as a dot language file (used for the diagram attached):

digraph tc_wf {
	node [margin=0 fontname=Cambria fontsize=32 style=unfilled]
	node [fontcolor=gray42 shape=plaintext rank=1]
	NEW
	node [fontcolor=indigo rank=1]
	DEFERRED
	node [color=grey fontcolor=red shape=septagon]
	OPEN 
	node [color=grey fontcolor=indigo shape=box]
	RESOLVED
	node [color=grey fontcolor=darkgreen shape=invtriangle]
	APPLIED
	node [fontcolor=black shape=plaintext]
	CLOSED
	/* Topology */
	{rank = same; NEW; DEFERRED;}
	OPEN -> RESOLVED [ label="Resolve\n[Proposed]" color=darkgreen fontcolor=darkgreen weight=1 ]
	OPEN -> DEFERRED [ label=Defer color=red fontcolor=red weight=1 ]	
	OPEN -> CLOSED [ label=Close color=darkgreen fontcolor=darkgreen style=dashed weight=1 ]	
	RESOLVED -> APPLIED [ label="Apply\nRes." color=darkgreen fontcolor=darkgreen weight=1 ]	
	RESOLVED -> OPEN [ label="Reject\nRes." color=red fontcolor=red style=dashed constraint=true weight=1 ]	
	NEW -> OPEN [ label=Open color=darkgreen, fontcolor=darkgreen constraint=true weight=1 ]	
	NEW -> CLOSED [ label=Close color=cadetblue fontcolor=cadetblue style=dashed weight=1 ]	
	NEW -> DEFERRED [ label=Defer color=cadetblue fontcolor=cadetblue style=dashed constraint=true weight=1 ]
	DEFERRED -> OPEN [ label=Open color=darkgreen, fontcolor=darkgreen weight=1 ]	
	APPLIED -> CLOSED [ label=Close color=darkgreen, fontcolor=darkgreen weight=1 ]	
	APPLIED -> RESOLVED [ label="Reject\nChg." color=red fontcolor=red style=dashed constraint=true weight=1 ]	
	/* Worst case ... */
	{rank = LR; OPEN; CLOSED;}
	CLOSED -> OPEN [ label="Re-\nopen" color=red fontcolor=red style=dotted constraint=true weight=1 ]
}



> Document CSAF TC best practices for issue processing workflow
> -------------------------------------------------------------
>
>                 Key: CSAF-8
>                 URL: https://issues.oasis-open.org/browse/CSAF-8
>             Project: OASIS Common Security Advisory Framework (CSAF) TC
>          Issue Type: Task
>            Reporter: Stefan Hagen
>            Assignee: Stefan Hagen
>              Labels: request_tc_discussion
>
> We should document some best practices that we will agree on for issue processing.
> Based on the offering already configured in JIRA the following (attached states and transitions) already work for some TC's quite well and offer a balanced work load when adhered to for members and editors alike, while enabling effective and efficient work queue planning (for analysing, resolving and applying alike. 



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