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mso-level-tab-stop:1.0in; mso-level-number-position:left; margin-left:1.0in; text-indent:-.3in;} @list l5:level9 {mso-level-number-format:roman-lower; mso-level-tab-stop:1.1in; mso-level-number-position:right; margin-left:1.1in; text-indent:-.1in;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */=20 table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple = style=3D'tab-interval:.5in'> <div class=3DSection1> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Hello = Robin,<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>I believe it is beneficial for a line-of-sight exercise for the group. <span style=3D'mso-spacerun:yes'> </span>If we can at the Member Section, Adoption, and TC level understand where our strategy is moving (IT = Services Management alignment with ITIL as a process framework use case and = implementation base for DCML, <span class=3DSpellE>CfM</span>/CMDB/CI dynamics, process intelligence exchange, etc.), then the clear understanding of the areas = you have a great deal of knowledge in is very important. <span style=3D'mso-spacerun:yes'> </span>And the better information we = have in Adoption and the collateral that explains our strategies, the more = successful we will be in achieving the goals. <span = style=3D'mso-spacerun:yes'> </span>If we could commit to the specific information we believe is a good point = to start with at this level and build on top of to reach our goals, it would then = lead to more effective usage of your expertise in imparting it to the MS and = <span class=3DSpellE>TCs</span>…<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Regards,<o:p></o:p></span></font></p= > <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>jDT<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <div> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>J. Darrel = Thomas<o:p></o:p></span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>Chief = Technologist, Hosting<o:p></o:p></span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>Electronic Data = Systems Corporation<o:p></o:p></span></font></p> <p class=3DMsoAutoSig><st1:Street w:st=3D"on"><st1:address = w:st=3D"on"><font size=3D3 color=3Dnavy face=3D"Times New Roman"><span = style=3D'font-size:12.0pt;color:navy; mso-no-proof:yes'>5400 Legacy = Drive</span></font></st1:address></st1:Street><font color=3Dnavy><span = style=3D'color:navy;mso-no-proof:yes'><o:p></o:p></span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>Mail Stop = H3-5A-34<o:p></o:p></span></font></p> <p class=3DMsoAutoSig><st1:place w:st=3D"on"><st1:City w:st=3D"on"><font = size=3D3 color=3Dnavy face=3D"Times New Roman"><span = style=3D'font-size:12.0pt;color:navy; mso-no-proof:yes'>Plano</span></font></st1:City><font = color=3Dnavy><span style=3D'color:navy;mso-no-proof:yes'>, <st1:State = w:st=3D"on">Texas</st1:State><span style=3D'mso-spacerun:yes'> </span><st1:PostalCode = w:st=3D"on">75024</st1:PostalCode></span></font></st1:place><font color=3Dnavy><span = style=3D'color:navy;mso-no-proof:yes'><o:p></o:p></span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>972-797-9695 = (Office)<o:p></o:p></span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>972-679-5943 = (Cell)<o:p></o:p></span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>Darrel.Thomas@EDS.= Com (Email)<o:p></o:p></span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'><o:p> </o:p><= /span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>"Of all the = things I<st1:PersonName w:st=3D"on">'</st1:PersonName>ve<span style=3D'mso-spacerun:yes'> </span>lost, the one I miss the most is my = mind..."<o:p></o:p></span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'><o:p> </o:p><= /span></font></p> <p class=3DMsoAutoSig><font size=3D3 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:12.0pt;color:navy;mso-no-proof:yes'>This message is = for the designated recipient only and may contain privileged, proprietary, or = otherwise private information.<span style=3D'mso-spacerun:yes'> </span>If = you have received it in error, please notify the sender immediately and delete = the original.<span style=3D'mso-spacerun:yes'> </span>Any other use of = the email by you is prohibited.<o:p></o:p></span></font></p> </div> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <div> <div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font = size=3D3 face=3D"Times New Roman"><span style=3D'font-size:12.0pt'> <hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1> </span></font></div> <p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span = style=3D'font-size:10.0pt; font-family:Tahoma;font-weight:bold'>From:</span></font></b><font = size=3D2 face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Robin = Basham [mailto:robinbasham@rcn.com] <br> <b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, May 09, = 2005 3:21 PM<br> <b><span style=3D'font-weight:bold'>To:</span></b> dcml-appserv@lists.oasis-open.org<br> <b><span style=3D'font-weight:bold'>Subject:</span></b> RE: = [dcml-appserv] FW: Comments from the DCML List today - Notes from 4/27/05 = meeting</span></font><o:p></o:p></p> </div> <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span = style=3D'font-size: 12.0pt'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Group,<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>I’d prefer to have specific = tasks at this point. I made all the materials available on the OASIS board, = so people who have missed the RunBook sessions, ITIL training and OASIS presentations are welcome to read the slides and send questions, but = I’m reluctant to do another presentation without assurance of the right = audience.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>I hope you understand. I run = my own company, and am a key billable consultant, so I am already working very = long weeks. Seems like the people who routinely attend already know = what I am showing and we all have to guard our time. If the = group that missed information is really committed and accountable to attending, = then I am glad to do it. I would want to know who was wanting the training = and the conditions for allocating my time.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>King = Regards,<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Robin<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <div> <p><font size=3D1 color=3D"#333333" face=3D"Times New Roman"><span = style=3D'font-size: 9.0pt'><br> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br> Robin Basham, President<br> Phoenix Business & Systems Process, Inc.<br> <st1:Street w:st=3D"on"><st1:address w:st=3D"on">120 Central = Avenue</st1:address></st1:Street><br> <st1:place w:st=3D"on"><st1:City w:st=3D"on">Needham</st1:City>, = <st1:State w:st=3D"on">MA</st1:State> <st1:PostalCode w:st=3D"on">02494</st1:PostalCode></st1:place><br> <a href=3D"http://www.pbandsp.com" title=3D"http://www.phoenixprocessconsulting.com/">http://www.pbandsp.com= </a><br> Office 781 400 1449 / <st1:City w:st=3D"on"><st1:place = w:st=3D"on">Mobile</st1:place></st1:City> 617 947 3405 / Fax 781 400 1443<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~= ~~~~~~~~~~~~~~~~~~~~~~~~~~~</span></font><font color=3Dnavy><span style=3D'color:navy'> <o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Courier = New"><span style=3D'font-size:10.0pt;font-family:"Courier New";color:navy'>NOTICE = OF CONFIDENTIALITY<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~= ~~~~~~~~~~~~~~~~~~~~~~~~~~~</span></font><font size=3D2 color=3Dnavy face=3D"Courier New"><span = style=3D'font-size:10.0pt;font-family: "Courier New";color:navy'><o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>This e-mail and any attachments = thereto is intended only for use by the addressee(s) named herein and may be = proprietary and/or legally privileged. If you are not the intended recipient = of this e-mail, you are hereby notified that any dissemination, distribution or = copying of this email, and any attachments thereto, without the prior written permission of the sender is strictly prohibited. If you = receive this e-mail in error, please immediately telephone or e-mail the sender and permanently delete the original copy and any copy of this e-mail, and = any printout thereof. <o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'><o:p> </o:p></span></font></p>= <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>All documents, contracts or = agreements referred or attached to this e-mail are SUBJECT TO = CONTRACT.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'><o:p> </o:p></span></font></p>= <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>The contents of an attachment to = this e-mail may contain software viruses that could damage your own computer system. While PB&SP has taken every reasonable = precaution to minimize this risk, we cannot accept liability for any damage that you = sustain as a result of software viruses. You should carry out your own = virus checks before opening any attachment.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'><o:p> </o:p></span></font></p>= <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>PB&SP provide assurance that = email received will be held in confidence to exclude the following = conditions;<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>Email may be previewed by the = corporate or business administrator<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>Email may be shared with the = client supervisor to any subordinate who would communicate on behalf of the = client interests.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Courier = New"><span style=3D'font-size:10.0pt;font-family:"Courier = New";color:navy'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Times New = Roman"><span style=3D'font-size:10.0pt;color:navy'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~= ~~~~~~~~~~~~~~~~~~~~~~~~~~~</span></font><o:p></o:p></p> </div> <div> <div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font = size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1> </span></font></div> <p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span = style=3D'font-size:10.0pt; font-family:Tahoma;font-weight:bold'>From:</span></font></b><font = size=3D2 face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Sarah = Barbuscia [mailto:SBarbuscia@inventures.com] <br> <b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, May 09, = 2005 1:07 PM<br> <b><span style=3D'font-weight:bold'>To:</span></b> dcml-appserv@lists.oasis-open.org<br> <b><span style=3D'font-weight:bold'>Subject:</span></b> [dcml-appserv] = FW: Comments from the DCML List today - Notes from 4/27/05 = meeting</span></font><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p= > </div> <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span = style=3D'font-size: 12.0pt'><o:p> </o:p></span></font></p> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><strong><b><font size=3D2 face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial'>From the Meeting last week (and not noted = above):</span></font></b></strong><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial'> = <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>ACTION: Send out communication to Application = /Services TC to participate in the Framework TC<st1:PersonName = w:st=3D"on">'</st1:PersonName>s next meeting - Darrel/Sarah<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>ACTION: Coordinate with Robin to obtain shortened = version of ITIL presentation and schedule another training session for those unable = to participate 4/27/05 - Sarah<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Use Cases: <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Develop technical use cases based off of type of user (Government, <st1:City w:st=3D"on"><st1:place = w:st=3D"on">Enterprise</st1:place></st1:City>, etc) <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Create a use case with urgent problem associated with = a deadline (example: Sales)<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Develop higher level use case using ITIL topics would include: <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-DCML/ITIL Run Book<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-Identify desired state and how it would be mapped = versus current state of environment<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-Determine how exceptions will be processed = <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-Determine how change orders will be = processed<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>-K5<o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <div> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </div> <blockquote = style=3D'margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'> <o:p></o:p></span></font></p> </blockquote> </div> </body> </html> ------_=_NextPart_001_01C554DB.242C4B51--
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