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Subject: RE: [dcml-appserv] Datacenter Service Hierarchy
hello Barak/Mark,
I think we're on the same page with the hierarchy, I'd like
to see it in diagrammed form with definitions, as we were attempting to do such
at our last DCML.org mtg. I believe that Industry Services are directly
pointed at vertical business sectors that are repeatable in their domain (I.e.,
Healthcare, Travel and Transportation, Government, Security & Privacy,
Manufacturing, Automotive, etc.). These in turn are decomposed into
Business Process Services, then decomposed to IT Services (or App/Web Services)
to IT Services, to Resources/ManagedElements.
Another thought would be to look at the ITIL aspects as
parts of the Framework section of DCML, which is where the management oversight
happens that would govern inputs from Apps/Services. I'd like to see other
opinions here...
So, would Printing and Directory Services be considered
foundational IT Services? Likely. how about AAA, or IT domain
Services, such as Network IP Services, or Storage compositive services (on TOP
of a storage resource, SAN, port, IP address, etc.).
we should enumerate a comprehensive list to to the
hierarchy correctly...
jDT
BTW, I also believe that we should leave human resources
out of the work right now - we're trying to discern the electronics ready
aspects of DCML. the human aspects are the dynamics that inhibit the
standardization, but must be factored in their relationships to managed things
in the environment that DCML articulates. From: Mark Darbyshire [mailto:markd@tibco.com] Sent: Sunday, December 19, 2004 6:58 PM To: Barak Perlman; dcml-appserv@lists.oasis-open.org Subject: Re: [dcml-appserv] Datacenter Service Hierarchy I'll add my view. I understood Business to have its normal 'non-technical' meaning and that (as we're all in IT) an IT Service would be a possible implementation of a component or function of such and such a business. Example: I think CRM is a component of an IT implementation of the business of a call center. This is obviously not the only use of a CRM and equally a call center can be implemented without one. So, in short, I support your new hierarchy, but I would like to see a seperation (still) of Business Process and IT Service. Also, I think we've tried to keep humans out of this so far. As an aside, I think we've kept humans out of the DCML purview. I for one would like to continue in this vein. What do others think? I hope I've provided some clarification, MarkD. Barak Perlman wrote:
-- Mark Darbyshire, Ph.D. Senior Solution Consultant, TIBCO Software Phone: +1 9175433099 / +33 688457575 |
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