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Subject: Groups - "RunBook" (SystemDocumentationV1_0.DOC) uploaded
The document named "RunBook" (SystemDocumentationV1_0.DOC) has been submitted by Robin Basham to the OASIS DCML Applications and Services TC document repository. Document Description: RunBook is a concept that could stand for a waterred down example of output in looking at a data center service support document. Also, what I mentioned regarding ITIL was a) CobiT provides functional area specific recommended area for performance indicators (KPI) b) ITIL/ OGC for the ISOSMFA (System Mnagement Functional Area) Fault, Configuration, Accounting, Performance, Security ... a subset of the ICT Infrastructure as expressed by the ITIL Service Model. c) RunBook=aggregate of many systems that collectively, when aligned to a business process, deliver and support a business product. 2 cents. rb Download Document: http://www.oasis-open.org/apps/org/workgroup/dcml-appserv/download.php/11258/SystemDocumentationV1_0.DOC View Document Details: http://www.oasis-open.org/apps/org/workgroup/dcml-appserv/document.php?document_id=11258 PLEASE NOTE: If the above links do not work for you, your email application may be breaking the link into two pieces. You may be able to copy and paste the entire link address into the address field of your web browser. -OASIS Open Administration
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