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Subject: Groups - "RunBook" (SystemDocumentationV1_0.DOC) uploaded

The document named "RunBook" (SystemDocumentationV1_0.DOC) has been
submitted by Robin Basham to the OASIS DCML Applications and Services TC
document repository.

Document Description:
RunBook is a concept that could stand for a waterred down example of output
in looking at a data center service support document.

Also, what I mentioned regarding ITIL was
a) CobiT provides functional area specific recommended area for performance
indicators (KPI)
b) ITIL/ OGC for the ISOSMFA (System Mnagement Functional Area) Fault,
Configuration, Accounting, Performance, Security ... a subset of the ICT
Infrastructure as expressed by the ITIL Service Model.  
c) RunBook=aggregate of many systems that collectively, when aligned to a
business process, deliver and support a business product.

2 cents.


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