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Subject: RE: [dcml-frame] Definition of Process Subgroup


Thanks Carl,

I'm looking forward to the additional help.  We'll further get outlined
at our next telecom, but in the interim, I'll look to provide some data
online with my SMEs and expect also input from others in the TC as
well...

Regards,
jDT

J. Darrel Thomas
Distinguished SE
Chief Technologist, Datacenter Services Portfolio
Electronic Data Systems Corporation
5400 Legacy Drive
Mail Stop H3-5A-34
Plano, Texas  75024
972-797-9695 (Office)
972-679-5943 (Cell)
Darrel.Thomas@EDS.Com (Email)

"Of all the things I've  lost, the one I miss the most is my mind..."

This message is for the designated recipient only and may contain
privileged, proprietary, or otherwise private information.  If you have
received it in error, please notify the sender immediately and delete
the original.  Any other use of the email by you is prohibited.

-----Original Message-----
From: Carl Mattocks [mailto:cmattocks@metlife.com] 
Sent: Monday, October 31, 2005 10:56 AM
To: Thomas, Darrel
Cc: dcml-appserv@lists.oasis-open.org; dcml-frame@lists.oasis-open.org;
Cummins, Fred A
Subject: RE: [dcml-frame] Definition of Process Subgroup



I agree with Darrel -  explaining how DCML facilitates the adoption of
ITIL
best practice is likely to be well received by the intended
beneficiaries.

To help make it happen I will contribute to the task of
'discover/verify/document the generally approved best practices'

cheers

 Carl Mattocks
Consultant : ITIL  Application Knowledge Management
MetLife 732 893 4170

'Always look on the bright side of life' Monty Python


 

                      "Thomas, Darrel"

                      <darrel.thomas@ed        To:       "Cummins, Fred
A" <fred.cummins@eds.com>, dcml-frame@lists.oasis-open.org, 
                      s.com>
dcml-appserv@lists.oasis-open.org

                                               cc:

                      10/31/2005 11:23         Subject:  RE:
[dcml-frame] Definition of Process Subgroup                            
                      AM

 

 






Hello Fred,

I outlined both Services and Processes as target points.  Configuration
Management is a Process under ITIL, and as such directly in the purview
of
the DCML efforts for creating interfaces to.  In the Enterprise
Management
space (which I deal with daily), the mapping of processes, services, and
capabilities with interfaces must be achieved in various manners, so as
we
look to approach both Services AND Processes for the sake of taking the
most prescriptive intelligence on a service or particular process (in
our
case, the IT Process Frameworks are where we're initially focused, and
we'll work our way UP from that) ? so, IMHO, I think we're looking to
formulate baseline process engineering and requirements for processes
and
services, and in particular, direct reference implementations of
processes
on specific process frameworks, beginning with ITIL and in parallel SOA.

And, since I'm looking for the group to discover/verify/document the
generally approved best practices as defined by SMEs in an area (Robin,
EDS
ITIL SMEs, and input from the itSMF, OGC, and so forth ? who BTW should
be
able to certify/verify such information) ? which are then to be used by
the
Interfaces/Implementation subgroup for codification ? the exercise is
not
to be done in a vacuum.  I don't think we're trying to provide an ISV
with
their OWN personal implementation of a domain-based tool, but a
prospective
choreographer or orchestrator WILL use the RIs we provide as a starting
point ? which is what we should strive to achieve.  In addition, the
ITIL
framework is a best practice of IT Service management processes, but its
NOT the only one, even in the IT Space.  its just a very dominant one in
the industry now, and therefore makes a lot of sense to provide RIs for
a
good starting point for the industry.  From my experience with clients
and
implementers, it will be WELL received if we do?

Regards,
jDT

J. Darrel Thomas
Distinguished SE
Chief Technologist, Datacenter Services Portfolio
Electronic Data Systems Corporation
5400 Legacy Drive
Mail Stop H3-5A-34
Plano, Texas  75024
972-797-9695 (Office)
972-679-5943 (Cell)
Darrel.Thomas@EDS.Com (Email)

"Of all the things I've  lost, the one I miss the most is my mind..."

This message is for the designated recipient only and may contain
privileged, proprietary, or otherwise private information.  If you have
received it in error, please notify the sender immediately and delete
the
original.  Any other use of the email by you is prohibited.


From: Cummins, Fred A
Sent: Monday, October 31, 2005 8:23 AM
To: Thomas, Darrel; dcml-frame@lists.oasis-open.org;
dcml-appserv@lists.oasis-open.org
Subject: RE: [dcml-frame] Definition of Process Subgroup

Darrel,

This seems much too ambitious to me.  The key to defining DCML standards
is
to define the interfaces to services.  The most valuable thing the
process
group is to define the services and their input/output requirements (in
general terms).  These should then be considered in terms of business
value
and market acceptance.  This is critical input to for definition of
interfaces by the interface group.

Note that we should not be defining best practices processes, nor the
implementations of tools/service solutions. Best practices are the
domain
of ITIL, and implementations are the domains of product vendors.  The
interfaces define how they fit together and should be the domain of
DCML/OASIS specifications.

Fred


 From: Thomas, Darrel [mailto:darrel.thomas@eds.com]
 Sent: Monday, October 31, 2005 1:01 AM
 To: dcml-frame@lists.oasis-open.org; dcml-appserv@lists.oasis-open.org
 Subject: [dcml-frame] Definition of Process Subgroup
 Importance: High
 Hello All,

 As promised (and it's a bit late by my standards), I'm attaching
thoughts
 on the work efforts of the Process Subgroup.  Please reply with
comments
 and suggestions for additional work function and outputs....Robin,
please
 review and provide input, as I think you have a lot to add here..

 Regards,
 jDT





 The Process subgroup is tasked with defining the standard processes,
 interdependencies, and requirements for the Interfaces/Implementation
 Subgroup to use to create DCML standard implementations and reference
 models.  This include the definition of inputs and outputs, best
practice
 workflows and process flows, and inter-process dependencies from one
 targeted process framework to another.  Prospective processes to be
 defined and mapped include:

       *         The Processes of the ITIL Process Framework
       *         Service-Oriented Processes
       *         Business Processes
 Outputs from the mapping and modeling work by the Process subgroup will
 include:

       -        Process diagrams and models outlining each process to be
       implemented by the Implementation/Interfaces subgroup
       -        Use cases to accompany process models and diagrams, as
well
       as prescriptive relevance to industry usage
       -        Specifications on interrelationships for a process to
other
       processes
       -        Other interfaces and dependencies on non-process
oriented
       artifacts, if any, to accompany process outputs
       -        Detailed description and definition of process to be
       mapped/modeled
       -        Detailed project plan with milestones and dates
       -        User Guides and Documentation

 J. Darrel Thomas
 Distinguished SE
 Chief Technologist, Datacenter Services Portfolio
 Electronic Data Systems Corporation
 5400 Legacy Drive
 Mail Stop H3-5A-34
 Plano, Texas  75024
 972-797-9695 (Office)
 972-679-5943 (Cell)
 Darrel.Thomas@EDS.Com (Email)

 "Of all the things I've lost, the one I miss the most is my mind..."

 This message is for the designated recipient only and may contain
 privileged, proprietary, or otherwise private information.  If you have
 received it in error, please notify the sender immediately and delete
the
 original.  Any other use of the email by you is prohibited.








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