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Subject: Re: [dita-help] Survey of Help Authors ... more survey questions

Hi --

I have a company meeting at 4:00 ... just in case it goes more than a few minutes, here are a couple of updates from my end:
1. OASIS public, persistent email address ... in progress ... no result yet.
2. DITA Help Technologies Guide .... haven't heard any feedback. 
   Is it ready to send to the TCs for formal review?
3. Press release .... looks great! 
4. Survey questions to consider:
   a. What percentage of all your English DITA source topics get
      processed into some form of CSHelp?
   b. What percentage of all your English DITA source topics get
      processed for CSHelp and some other output format (PDF2,
      XHTML, etc)?
   c. How do you currently manage CS hooks (IDs):
      - inside the DITA environment
      - outside it
   d. What help-related metadata lives in your source topics
      and maps?
   e. How much post-processing do you have to perform on your
      DITA-generated Help output files?
   f. Are you working in a CMS?
      - If so, which one?
      - If so, does it have its own Help transforms?
   g. Do you process (build) your CSHelp along with engineering
      code? Are you integrated with engineering builds?
   h. Have you developed any Help-related specializations?
      - If so, what are they?
   i. What percentage of your DITA Help source topics/maps are
      - Into how many European and/or Asian languages?

I'll dial in as soon as I can .... 


> ----- Original Message -----
> From: "Tony Self" <tself@hyperwrite.com>
> To: dita-help@lists.oasis-open.org
> Subject: [dita-help] Survey of Help Authors
> Date: Thu, 5 Feb 2009 21:55:51 +1100
> Greetings, colleagues
> At the last meeting I promised to summarise the sorts of questions people at
> the DITA Help Forum (at last year's WritersUA Conference) were asking, and
> features they were demanding, with a view of using this as a basis for a
> proposed survey of Help authors. I have completed this summary, and have
> also appended a summary of the observations that Ian Balanza-Davis made in
> correspondence with Matthew Ellison.
> You can find that summary on the DITA Help Wiki at:
> http://wiki.oasis-open.org/dita/DITA_Help_User_Survey
> I've included an item on the agenda for Thursday's meeting to follow this
> up.
> Regards
> Tony Self
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