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Subject: Re: [dita-techcomm] Feedback on the 1.3 Troubleshooting model

Really interesting. We should tell him about using aliases for tag names. 

Would a version of this blog be a good feature article?

Sent from my iPad
JoAnn Hackos
Comtech Services Inc
710 Kipling Street Suite 400
Lakewood CO 80215


CIDM will be hosting the Content Management Strategies/DITA North America 2015 conference in Chicago, Illinois April 20-22. More information at:


On Mar 1, 2015, at 4:14 PM, Bob Thomas <bob.thomas@tagsmiths.com> wrote:


I received an interesting email today from a professor at Virginia Tech. He invited me to read this blog posting that he wrote about his experience using the 1.3 Troubleshooting topic. It is an interesting read. I also believe that it confirms the validity of the model that we created.

Best Regards,
Bob Thomas
+1 720 201 8260
Skype: bob.thomas.colorado
Instant messaging: Gmail chat (bob.thomas@tagsmiths.com) or Skype
Time zone: Mountain (GMT-7)

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