'Using DITA 2.0 Troubleshooting' committee note

[Kristen James Eberlein <kris@eberleinconsulting.com>]

I've taken a closer read at the 2014 white paper authored by Bob Thomas. 
I think it needs a little more forethought than simply adding 
information about <diagnostics>. After moving it into the committee note 
format, some weakenesses in organization became obvious.

I'd like to encourage TC members to read the original white paper, look 
over the PDF that I generated in committee note format, and think more 
thoroughly about what needs to be done for DITA 2.0.

Link to the original white paper: 
https://www.oasis-open.org/committees/download.php/53516/DITA13TroubleshootingArticle_FINAL_03jul14.pdf

Some general questions: Who is using the troubleshooting topics? Any 
best practices that have emerged in the seven years since Bob Thomas 
authored the white paper? Impediments to adoption?

--
Best,
Kris

Kristen James Eberlein
Chair, OASIS DITA Technical Committee
OASIS Distinguished Contributor
Principal consultant, Eberlein Consulting LLC
www.eberleinconsulting.com
+1 919 622-1501; kriseberlein (skype)

Attachment: using-dita-troubleshooting.pdf
Description: Adobe PDF document