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Subject: Re: [egov-ms] OASIS eGOV MS : NEW GUIDANCE DOCUMENTS
John, Agree. My experience is that the business case for a 'citizen-focused' Electronic Government is real and material, in fact, it drives the quest. Unfortunately, the mis-direction and multiple restarts in policy and politics have been the obstacle organizations face when trying to recognize the enormous potential ROI. It is no secret that a significant investment is needed to begin, inconsistent governance continually extends the investment period. I believe this is clearly due to the lack of a rigorous systems engineering approach, causing governance to be subjective and actually 'dis-enabling' interoperability. I am hoping that organization like OASIS and FiXs can pick up from where the bureaucracy has stalled and drive success. John Borras wrote: > Daniel > > Thanks for the feedback. Whilst of course our paper is not just about the USA experiences, many of the pitfalls we have indentified are relevant to them as you have indicated, eg lack of single vision, no central governance, no one driving change, personal agendas, etc. So there are lessons for USA Gov folk in this paper, as there are for many other Governments around the world. Whether they do anything about it is somewhat out of our hands. At least if we can be the catalyst for a debate on some of these key issues that will be a start and maybe we can/will follow up with more detailed discussions on specific aspects. > > The other important point I take from your reply is that "many have already been technically addressed". I think that is at the heart of the problems, ie the main issues are at the political and business levels and not at the technical levels. > > And a final comment on your last point "the promises and benefits of E-Government and E-Commerce in the United States will remain largely unachieved." This is precisely where we started our thinking on this paper, ie the business case for eGovernment is not being realised. Hopefully our paper goes someway to highlighting that problem. > > Regards > John > ________________________________________ > From: Daniel.E.Turissini.(Affiliate).ORC1000000106.ID [turissd@orc.com] > Sent: 16 March 2010 19:44 > To: John Borras > Cc: egov-ms@lists.oasis-open.org > Subject: Re: [egov-ms] OASIS eGOV MS : NEW GUIDANCE DOCUMENTS > > John, > > The eGov Pitfalls is a very good report, and while it does address many > relevant issues, many have already been technically addressed. A problem > common to all of the issues [at least in the US] appears to be lack of > focus and accountability leading to 'stove-piping' and the proliferation > of personal agenda. For over ten years US E-Government legislation and > regulations have promised the U.S. citizenry: > -- Electronic Records vs. Paper Records > -- Electronic Transactions vs. Paper Transactions > -- Electronic Signatures vs. Wet Signatures > > Governance and infrastructures have been created by the Government to > provide commercially-available, Government-sanctioned identification, > authentication, authorization, and electronic signature capability for > use by Federal agencies and others in E-Government and E-Commerce. > Nearly ten years ago the Office of Management & Budget identified more > then 5,000 Federal applications covered by the Government Paperwork > Elimination Act: > -- Fewer than 10% of these applications currently comply with GPEA’s > citizen-focusing requirements > -- The vast majority of these applications are represented by millions > of static Web Pages with only very limited interactive capabilities and > no real requirements for the identification, authentication, and > authorization of users > -- Stovepipes are increasingly common, presenting the citizenry with > many different methods for accessing and interacting with Federal > applications > -- E-Government remains more a promise than a reality > > The General Services Administration (GSA) reported two years [+/-] ago > that it had spent more than $50 million on electronic identity > authentication systems, but still cannot establish a market for those > services among the Federal agencies. GSA is now actively repackaging > these initiatives, while at the same time concentrating its efforts on > the implementation of Homeland Security Presidential Directive 12 > (HSPD-12). It appears that there has been no market for GSA’s > citizen-focused electronic identification, authentication, and > authorization services because the interactive, citizen-focused > E-Government services envisioned by the existing statutory and > regulatory environment have materialized due to a lack of accountability > measure that could enforce specific mandates. Instead of fielding good > solutions [far better then the absence of a solution] we continue to > spend millions re-crafting governance and guidelines in a quest for a > perfect solution where everyone is happy - not necessarily secure. > > Unfortunately, no single entity in the U.S. Government has been willing > to take on the responsibility for successful implementation of a > citizen-focused Electronic Government envisioned in the E-Government Act > of 2002, and until that happens the promises and benefits of > E-Government and E-Commerce in the United States will remain largely > unachieved. > > > John Borras wrote: > >> To All Members >> Your eGov Steering Committee (SC) has produced two new Guidance >> documents which are attached for your review and comment please. These >> are the first in a series of documents that we intend to produce on a >> variety of aspects relevant to eGov matters. >> 1. eGov Pitfalls - this document highlights the major pitfalls of eGov >> Programmes and provides advice on how to avoid and overcome these >> issues. It draws on the first hand experiences of SC colleagues and >> references many examples of good practice. >> 2. FLOSS Guidance - this document is a follow-up to our webinar last >> December on the subject of Open Source. It also draws on the first >> hand experiences of SC colleagues and references many examples of good >> practice. >> Could I please ask you to let me have any general views, detailed >> comments, suggestions for additional content, etc *by 6th April*. The >> SC will then consider all proposed changes at their next meeting on >> 12th April and look to approve and publish the documents for public >> consumption soon thereafter. >> Regards >> John Borras >> >> Chair eGov Member Section >> >> ------------------------------------------------------------------------ >> >> --------------------------------------------------------------------- >> To unsubscribe from this mail list, you must leave the OASIS TC that >> generates this mail. Follow this link to all your TCs in OASIS at: >> https://www.oasis-open.org/apps/org/workgroup/portal/my_workgroups.php >> > > -- > > Daniel E. Turissini, > > CEO, Operational Research Consultants, Inc. > > 11250 Waples Mill Road, South Tower, Suite 210, Fairfax, Virginia 22030 > > 703-246-8550 > > :: View the ORC/ FiXs Presentation [http://tinyurl.com/p6rs52] from > AFCEA LandWarNet 2009 :: > > The information transmitted in this e-mail is for the exclusive use of > the person or entity to which it is addressed and may contain legally > privileged or confidential information. If you are not the intended > recipient of this e-mail, you are prohibited from reading, printing, > duplicating, disseminating or otherwise using or acting in reliance upon > this information. If you have received this information in error, please > notify the sender at Operational Research Consultants, Inc. immediately, > delete this information from your computer and destroy all copies of the > information. > > --------------------------------------------------------------------- > To unsubscribe from this mail list, you must leave the OASIS TC that > generates this mail. Follow this link to all your TCs in OASIS at: > https://www.oasis-open.org/apps/org/workgroup/portal/my_workgroups.php > > -- Daniel E. Turissini, CEO, Operational Research Consultants, Inc. 11250 Waples Mill Road, South Tower, Suite 210, Fairfax, Virginia 22030 703-246-8550 :: View the ORC/ FiXs Presentation [http://tinyurl.com/p6rs52] from AFCEA LandWarNet 2009 :: The information transmitted in this e-mail is for the exclusive use of the person or entity to which it is addressed and may contain legally privileged or confidential information. If you are not the intended recipient of this e-mail, you are prohibited from reading, printing, duplicating, disseminating or otherwise using or acting in reliance upon this information. If you have received this information in error, please notify the sender at Operational Research Consultants, Inc. immediately, delete this information from your computer and destroy all copies of the information.
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