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Subject: FW: Call for Participation: OASIS Transformational Government Framework (TGF) TC

Hi All

Can I just remind you of this call for participation in the new TC.  I see
this as a very important step in the evolution of eGov and it could/will
have a big impact on the work that we do in the Member Section.  So please
sign up for the TC and contribute to the discussions.  And also encourage
you colleagues and contacts to join, we need a healthy debate around this
whole issue.

John Borras
Chair OASIS eGOV MS Steering Committee
m. +(0)44 7976 157745
Skype:  gov3john

-----Original Message-----
From: Mary McRae [mailto:mary.mcrae@oasis-open.org] 
Sent: 17 September 2010 02:13
To: members@lists.oasis-open.org; tc-announce@lists.oasis-open.org
Cc: tgf@lists.oasis-open.org
Subject: [members] Call for Participation: OASIS Transformational Government
Framework (TGF) TC

To:  OASIS members & interested parties

   A new OASIS technical committee is being formed. The OASIS
Transformational Government Framework (TGF) Technical Committee has been
proposed by the members of OASIS listed below. The TC name, statement of
purpose, scope, list of deliverables, audience, and language specified in
the proposal will constitute the TC's official charter. Submissions of
technology for consideration by the TC, and the beginning of technical
discussions, may occur no sooner than the TC's first meeting.

   The eligibility requirements for becoming a participant in the TC at the
first meeting are:

   (a) you must be an employee of an OASIS member organization or an
individual member of OASIS, and
   (b) you must join the Technical Committee, which members may do by using
the "Join this TC" button on the TC's home page at [a].

   To be considered a voting member at the first meeting, you must:
   (a) join the Technical Committee at least 7 days prior to the first
meeting (14 October 2010); and
   (b) you must attend the first meeting of the TC, at the time and date
fixed below (21 October 2010).

Of course, participants also may join the TC at a later time. OASIS and the
TC welcomes all interested parties.

   Non-OASIS members who wish to participate may contact us about joining
OASIS [b]. In addition, the public may access the information resources
maintained for each TC: a mail list archive, document repository and public
comments facility, which will be linked from the TC's public home page at

   Please feel free to forward this announcement to any other appropriate
lists. OASIS is an open standards organization; we encourage your



Mary P McRae
Director, Standards Development
Technical Committee Administrator
OASIS: Advancing open standards for the information society
email: mary.mcrae@oasis-open.org 
web: www.oasis-open.org
twitter: @fiberartisan #oasisopen
phone: 1.603.232.9090

[a] [a] http://www.oasis-open.org/apps/org/workgroup/tgf
[b] See http://www.oasis-open.org/join/
[c] http://www.oasis-open.org/committees/tc_home.php?wg_abbrev=tgf


OASIS Transformational Government Framework (TGF) TC

TC Name – 
OASIS Transformational Government Framework Technical Committee

Statement of Purpose
At a time when virtually every government is now an “e-government” – with
websites, e-services and e-government strategies proliferating around the
world, even in the least developed countries – it is now clear that
Information and Communication Technology is no magic bullet. Duplicated IT
expenditure, wasted resources, no critical mass of users for online
services, and limited impact on core public policy objectives – this has
been the reality of many countries’ experience of e-Government.

Traditional e-Government has focused on e-enabling transactional services
and providing online content. Yet the great majority of public sector staff
and expenditure is not involved in such services, but rather is on the
"front line”: teachers, healthcare workers, police, court officials,
emergency response teams, revenue and border control teams and so on.
Leading governments are increasingly beginning now to understand how the
work of such front line staff can be transformed through the use of
real-time knowledge management and mobile workflow applications.  An
increasing number of governments are now starting to get to grips with the
much broader and more complex set of cultural and organisational changes
which are needed if ICT is to deliver significant benefits in the public
sector. Countries such as the UK, Canada and Australia have all recently
published strategies which shift away from “egovernment” towards a much more
radical focus on transforming the whole relationship between the public
sector and users of public services.  This new focus is commonly being
referred to as Transformational Government.

Transformation programmes differ from traditional eGovernment programmes in
four major ways:
* They take a whole-of-government view of the relationship between the
public sector and the citizen or business user.
* They include initiatives to e-enable the frontline public services: that
is, staff involved in direct personal delivery of services such as education
and healthcare – rather than just looking at transactional services which
can be e-enabled on an end-to-end basis.
* They take a whole-of-government view of the most efficient way managing
the cost base of government.
* They focus on the “citizen” not the “customer”. That is, they seek to
engage with the citizens as owners of and participants in the creation of
public services, not as passive recipients of services.

Scope of Work
Whilst there is not a one-size-fits-all approach because each government is
different, there are some universally applicable rules, sets of principles
and processes for delivering the transformational change. The work of the TC
will be to define an overall framework that encompasses these rules,
principles and processes.  And supporting the framework there will be a need
for the TC to identify and provide some use cases and guidance on adoption
as there is more than one entry point into making the transformation.  

List of deliverables
The major deliverable will be a Framework for Transformational Government.
Included in this Framework will be:
* a Transformational Government Reference Model,
* definitions of a series of policy products necessary to implement the
* a value chain for citizen service transformation, 
* a series of guiding principles, 
* a business model for change, 
* a delivery roadmap, 
* and a checklist of critical success factors.
Supporting this Framework will be a number of Use Cases and other guidance
advice on its adoption.

It is anticipated that the Framework will be delivered within 12 months and
the other outputs within 18 months of the start of the TC.

IPR Mode 

Anticipated audience or users of the work.
* Government and other public sector officials responsible for eGovernment
policy, strategy, and implementation. 
* Other public or global Institutions that provide advice and guidance on
implementing eGovernment Progammes.
* Providers of software and services to Governments.
* OASIS membership.

Language in which the TC shall conduct business

Similar or Applicable Work
We are not aware of any conflict or overlap with similar work being
conducted by other TCs or other organisations.

Date, Time and Location of First Meeting
21st October 2010, 18.00 UK time by teleconference (1pmET, 10amPT)

On-going Meeting Schedule
TC meetings will be held every four weeks and will be sponsored by CS

TC Proposers
John Borras – Individual – johnaborras@yahoo.co.uk
Chris Parker – CS Transform Ltd - chris.parker@cstransform.com
Steve Mutkoski – Microsoft - Steve.Mutkoski@microsoft.com
Peter Brown – Individual - peter-oasis@justbrown.net
Colin Wallis - NZ Government - Colin.Wallis@dia.govt.nz 
Nigel Greenway – Fujitsu - nig.greenaway@uk.fujitsu.com

Statements of support for the proposed Charter 
"Governments all round the world have struggled to get real benefits from IT
given their siloed structure, but increasingly the set of best practices
generally known as called "Transformational Government" is pointing the way
forward.  CS Transform is committed to identifying and spreading best
practice in this area, so we are delighted to collaborate with OASIS on this
new Technical Committee and to make available the framework in our white
papers as the basis for further work by the Committee."  
 Chris Parker – CS Transform Ltd - chris.parker@cstransform.com

“The Department supports this initiative because it's strategically smack
dead centre in what we are trying to do”   
Internal Affairs Department, NZ Government - Colin.Wallis@dia.govt.nz

“In these times of severe budget constraints, all available government
resources need to be working more effectively to meet the challenges of
service and operational transformation. The Transformational Government
Framework should allow governments and their suppliers to avoid much
reinvention of common assets whilst making it easier to put technical and
business fundamentals in place. Scarce resources can then concentrate upon
today’s issues and the opportunities’ offered by new technologies and
business approaches rather than continuously working to create and manage
assets that provide little added value.  Fujitsu is pleased to support this
OASIS initiative.”   
Hiroshi Yoshida – Fujitsu – Hiroshi.Yoshida@jp.fujitsu.com

“Microsoft actively participates in discussions with governments around the
world on the role that technology can play in advancing the objectives of
governments and citizens. We are pleased with the approach of the
Transformational Government Framework TC, which will look beyond the
transactional aspects of eGovernment to understand the needed changes within
and between agencies, such that Government technology can be used as a
platform for change across the public sector.”  
Michael Champion – Microsoft – Michael.Champion@microsoft.com

Name of the Convener 
John Borras

Name of the Member Section with which the TC intends to affiliate

List of contributions of existing technical work
CS Transform Ltd’s document entitled “Citizen Service Transformation: A
manifesto for change in the delivery of public services”


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