In my work for the ITU on National
Emergency Telecommunication Plans (NETPs), it is clear many
countries use social media (Facebook, YouTube, WhatsApp,
WeChat, Instagram, Twitter, et al) for alert and warning. The
NETP drafts strongly encourage the use of CAP. It has been
brought to our attention that the recently announced “Facebook
Local Alerts” and other social media alerts do not use CAP and
may actually be in conflict with CAP. This is certainly true
regarding alerts for a specific coverage area, authentication
and attention to urgency/severity/certainty. For that reason,
Eliot Christian drafted the attached standard operating
procedure be considered for social media alerts. I agree with
this and have included this SOP as a recommendation in the
NETPs that I am working on for Solomon Islands and Papua New
Guinea. I am also suggesting ITU consider adding this
terminology to their Global Guidelines for Developing NETPs.
Please review this document and comment on this list with any
suggested updates, amendments or comments.
Regarding Facebook, Eliot has met with
their staff and explained the use of CAP worldwide. The staff
was receptive and will consider this going forward.
Additionally, I monitor the public warning
list serve for the State of Washington, as they are updating
their statewide plan for emergency managers and broadcasters.
They were going to reference Facebook and the new “local
alerts” capability. I provided the attached document to them
for consideration. Eliot and I also asked them to be vocal
about their desire to adopt and follow CAP for all alert and
It may be worthwhile for the CAP-SC to make
a strong statement in this regard to all social media
platforms. I would like to propose this for list discussion
and perhaps way forward to be prepared for the discussion at
the CAP workshop next month.
Elysa Jones, Chair OASIS
Emergency Management Technical Committee
Emergency Member Section Steering Committee