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Subject: Advisory Note Concerning a Mechanism for Threat Advisory Messages
As time is of the essence here, I offer the attached draft letter as my suggestion of how we could handle this situation simply and quickly. I do know that Deborah Diaz is the appropriate person at DHS to get this letter and I am confident that she will act on it. Eliot At 06:28 AM 4/10/2003 -0700, Rex Brooks wrote: >Hi Eliot, Everyone, > >I think that the wisest way to approach this touchy situation is to >address it to a human decision-maker, i.e. "Dear Colleague:..." and write >it in plain English, with the attachment also framed as an explanation >with code to illustrate what is said. The hypothetical human >decision-maker actually exists somewhere along the line, so making the >effort to show some human consideration is likely to create a friendlier >and more receptive response. > >I worry that anyone who is sent a message that is primarily code will >probably not take the time to identify and understand the problem. I >wouldn't if I didn't have plenty of time to spare for this. > >As it is, I still don't have a good idea of why what DHS has done is in >error and I don't have the time to uncover the problem on my own. The >attachment makes good sense, but without knowledge of why it is needed, I >can't form an opinion about the importance of the change it suggests. > >So, I think it would be politic and diplomatic to briefly explain why a >change would be to everyone's benefit and offer the remedy. > >Ciao, >Rex
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