Webinar: OASIS Field Force Management (FFM) TC description proposal

["Nguyenphu, Thinh (NSN - US/Irving)" <thinh.nguyenphu@nsn.com>]

Title: Webinar: OASIS Field Force Management (FFM) TC description proposal

Hi Dee,

I proposed the following text description of the FFMII Webinar.  Also, I noticed that you have conflict with Nov6 date.  For me, I am to change Nov13. 

@ Israel, Johannes, Juha

Please confirm your availability on Nov 13 date.

Thanks, Thinh

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Webinar: OASIS Field Force Management (FFM) Integration Interface

Integration of Field Force Management system(s) into the surrounding IT environment of users (e.g. field service business) has proven to be a time-consuming, complex issue resulting in long project lead times, unexpected additional costs, and even the loss of momentum in transformation of operation practices. The fundamental reason for these challenges are due to variation in business requirements, data content, processes, and lack of layered approach in overall solution design.

The Field Force Management Technical Committee has developed a generic, vendor neutral interface for the relay of field work requests and certain types of bi-directional interactions, between work planning entities and the systems responsible for reliable delivery to the associated field force.

Come and participate a FFM TC webinar where these challenges are discussed based on the generalized Field Force Management integration use cases, concept materials and high level introduction to interface specifications.

Date: November 6, 2012 or November 13, 2012???

Time: 11:00 – 11:45 AM (Eastern Time)

Presenters:

-       Israel Beniaminy (ClickSoftware Technologies)

-       Johannes Lehtinen (Rossum)

-       Thinh Nguyenphu (NSN)

-       Juha Tihonen ( Aalto University Foundation)

Thinh Nguyenphu

Nokia Siemens Networks

thinh.nguyenphu@nsn.com

+1 817-313-5189