JIRA tracks issues, which
can be bugs, feature requests, or any other tasks you want to track.
Each issue has a variety of associated information
including:
- the issue
type
- a summary
- a description of the issue
- the project which the issue belongs to
- components
within a project which are associated with this issue
- versions
of the project which are affected by this issue
- versions of the project which will resolve
the issue
- the environment in which it occurs
- a priority
for being fixed
- an assigned developer to work on the task
- a reporter - the user who entered the issue
into the system
- the current status
of the issue
- a full history log of all field changes that
have occurred
- a comment trail added by users
- if the issue is resolved - the resolution
Issue Types
JIRA can be used to track many different types
of issues. The currently defined issue types are listed below. In addition,
you can add more in the administration section.
For Regular Issues
15-day
Public Review
60-day
Public Review
Approved
Errata
Bug
A problem which impairs or prevents the functions
of the product.
CS
Ballot
Chair
Election
Charter
Clarification Ballot
Closing
a TC
Create
Subcommittee
Discussion
List
Document
Upload
Errata
Review
Improvement
An improvement or enhancement to an existing
feature or task.
Informal
Public Review
New
Feature
A new feature of the product, which has yet
to be developed.
New
TC Charter Submission
OS
Submission
OS
Submission Ballot
TC
Close
Task
A task that needs to be done.
For Sub-Task Issues
Sub-task
The sub-task of the issue
Priority Levels
An issue has a priority level which indicates
its importance. The currently defined priorities are listed below. In addition,
you can add more priority levels in the administration section.
Blocker
Blocks development and/or testing work, production
could not run.
Critical
Crashes, loss of data, severe memory leak.
Major
Major loss of function.
Minor
Minor loss of function, or other problem
where easy workaround is present.
Trivial
Cosmetic problem like misspelt words or misaligned
text.
Statuses
Each issue has a status, which indicates the
stage of the issue. In the default workflow, issues start as being Open,
progressing to In Progress, Resolved and then Closed. Other workflows may
have other status transitions.
Open
The issue is open and ready for the assignee
to start work on it.
In
Progress
This issue is being actively worked on at
the moment by the assignee.
Reopened
This issue was once resolved, but the resolution
was deemed incorrect. From here issues are either marked assigned or resolved.
Resolved
A resolution has been taken, and it is awaiting
verification by reporter. From here issues are either reopened, or are
closed.
Closed
The issue is considered finished, the resolution
is correct. Issues which are closed can be reopened.
New
Deferred
Applied
submission
review
document
check
QC of document(s)
document
upload
upload/testing of files at docs.oasis-open.org
announce
announcement to members or TC
familiarization
announce
member
ballot creation/announce
member
ballot results announce
TC
hold
TC
ballot launch
DCR
dependencies hold
create
kavi group
charter
review
call
for nominations
member
charter review
convener
call
final
charter/log submission
Call
for Participation
capture
voting roster
first
meeting
create
mail list
close
mail list
close
kavi group
charter
upload
document
update
Resolutions
An issue can be resolved in many ways, only
one of them being "Fixed". The defined resolutions are listed
below. You can add more in the administration section.
Fixed
A fix for this issue is checked into the
tree and tested.
Won't Fix
The problem described is an issue which will
never be fixed.
Duplicate
The problem is a duplicate of an existing
issue.
Incomplete
The problem is not completely described.
Cannot Reproduce
All attempts at reproducing this issue failed,
or not enough information was available to reproduce the issue. Reading
the code produces no clues as to why this behavior would occur. If more
information appears later, please reopen the issue.
Unresolved
Applied
No Action
Invalid
Later |