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Subject: LP TC: The Goal and Inquiry to AI Vendors (Prompts Re-Run)
LP TC Members, Per your request, the following AI chatbot-related information is provided for your review and consideration. In an effort to properly articulate the LP TC’s purpose and desired outcomes, “prompts” were created and run through the Microsoft Bing and Google Bard AI chatbot engines. The intent of this approach was to validate whether the information
provided would yield the kind of feedback desired by the LP TC from AI chatbot vendors. The Bing and Bard responses follow the Prompts section. Regards, Jim >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> PROMPTS Deleterious – A harmful effect that often occurs in a subtle, slow-acting, unexpected, and not readily apparent way. Bad Actors - A person, group, country, etc. who purposely and usually repeatedly engages in very bad behavior (such as committing crimes or causing harm to others). Rogue State (also known as "Outlaw State") - A formal, pseudo, or proxy government entity whose ongoing mission is to threaten world peace and stability. Traditional journalism reported the facts about people, places, and things without bias or preconceived notions. Modern journalism has introduced biases and preconceived notions via online information feeds that are frequently and intentionally designed to confuse, make angry, and cause mental and physical harm to individual people and the general
public at-large. Government agencies want the information they make publicly available about their products and services prominently referenced as trusted sources of truth and fact. Government agencies do not want their products and services misrepresented by bad actors and rogue states for deleterious purposes or not prominently referenced as trusted sources of truth and fact. How can government agencies ensure that the information they make publicly available about the products and services they provide are prominently referenced as highly trusted sources of truth and fact via artificial intelligence chatbots? How can government agencies protect the information they make publicly available about the products and services they provide from being misrepresented by bad actors and rogue states who attempt to influence artificial intelligence chatbot
algorithms designed to confuse, make angry, and cause mental and physical harm to individual people and the general public at-large? What can a government agency do to best organize and present its products and services information so that citizen-submitted structured, unstructured, poorly structured, and incomplete questions are completely and accurately processed by
artificial intelligence chatbots (e.g., how can I change my name in Arizona)? ------------------------------------------------------- MICROSOFT BING RESPONSES Government agencies can ensure that the information they make publicly available about their products and services is prominently referenced as highly trusted sources of truth and fact via artificial intelligence
chatbots by implementing a citizen-centric approach to delivering government services. This involves
understanding citizens’ needs and priorities, measuring citizen satisfaction, and prioritizing areas for improvement1. Additionally,
government agencies can leverage technologies such as cloud computing, artificial intelligence, and machine learning to deliver faster and better results for their citizens2. To protect the information they make publicly available from being misrepresented by bad actors and rogue states, government agencies can implement measures
such as proactive posting of certain categories of information online, including frequently requested records3. They
can also work with social media platform and tool developers, citizens, and partners to encourage greater accessibility4.
To best organize and present their products and services information so that citizen-submitted structured, unstructured, poorly structured, and incomplete questions are completely and accurately processed by artificial intelligence
chatbots, government agencies can implement a customer-centric approach to service design and delivery. This
involves measuring citizen satisfaction, transforming service delivery based on citizens’ needs and priorities, and continuously improving digital services to provide better experiences for their citizens12. [Jim Price’s Note] In a prior prompt run, Bing also provided the following responses that the LP TC may find useful:
“According to the [Digital.gov] guide on Improving the Accessibility of Social Media in Government,
government agencies have a responsibility to ensure that their digital services are accessible to all citizens, including people with disabilities. This guide provides helpful tips, real-life examples, and best practices to ensure that social media content
is usable and accessible to all citizens. Additionally, government agencies can work with artificial intelligence chatbot developers to implement measures that prevent the chatbots from misrepresenting their information. For
example, chatbot developers can implement algorithms that detect and flag potentially harmful or misleading content. Government agencies can also provide feedback to chatbot developers on how their information is being represented by the chatbots and work
with them to improve the accuracy of the representation.” ------------------------------------------------------- GOOGLE BARD RESPONSE Here are some ways that government agencies can ensure that the information they make publicly available about their products and services are prominently referenced
as highly trusted sources of truth and fact via artificial intelligence chatbots:
Here are some ways that government agencies can protect the information they make publicly available about the products and services they provide from being misrepresented by bad actors and rogue states who attempt to influence artificial
intelligence chatbot algorithms designed to confuse, make angry, and cause mental and physical harm to individual people and the general public at-large:
Here are some things that a government agency can do to best organize and present its products and services information so that citizen-submitted structured, unstructured, poorly structured, and incomplete questions are completely
and accurately processed by artificial intelligence chatbots:
By following these tips, government agencies can help to ensure that the information they make publicly available about their products and services is accurate, trustworthy, and accessible to everyone. |
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