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Subject: [OASIS Issue Tracker] Updated: (SAF-7) Syndrome resolution triggers

     [ http://tools.oasis-open.org/issues/browse/SAF-7?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Jeffrey Vaught updated SAF-7:

    Assignee: Jeffrey Vaught  (was: Alvin Black)

> Syndrome resolution triggers
> ----------------------------
>                 Key: SAF-7
>                 URL: http://tools.oasis-open.org/issues/browse/SAF-7
>             Project: OASIS Symptoms Automation Framework (SAF) TC
>          Issue Type: Task
>            Reporter: Jeffrey Vaught
>            Assignee: Jeffrey Vaught
>            Priority: Critical
> Syndrome resolution - How does the diagnostician know whether a symptom is related to an existing condition or is of entirely new origin.  
> For example,
>  - "Server Failure for usabc.ca.com" - 12:30pm - the first symptom
>  - "Server Failure for usabc.ca.com" - 12:31pm - redundant symptom
>  - Usabc.ca.com gets fixed
>  - "Server Failure for usabc.ca.com" - 12:32pm - another instance of the problem
>             (unrelated to the original)
> Original notes:
> Dave: Prescription "duration" is of some assistance to the diagnostician.  
> Abdi: Duration is a guide, but not enough.  We need a "success" symptom to close the case.
> Paul: What if the practitioner notifies when the prescription has completed.  Any related symptoms thereafter could be considered a new incident.
> Dave: Some prescriptions will be "fire and forget".  The prescription might be complete, but we can't know when the effects of the prescriptions will be complete.
> Notes from Nov 5, 2009:
> Alvin framed this debate as "Interoperability/Composability" versus "Implementation/Optimization".

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