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Subject: [OASIS Issue Tracker] Created: (SOAEERP-34) PR07-T13 Compare andcontrast BSLA and SLA in the software/IT world
PR07-T13 Compare and contrast BSLA and SLA in the software/IT world ------------------------------------------------------------------- Key: SOAEERP-34 URL: http://tools.oasis-open.org/issues/browse/SOAEERP-34 Project: OASIS Service-Oriented Architecture End-to-End Resource Planning (SOA-EERP) TC Issue Type: Sub-task Components: PR Comments Reporter: Paul Yang 14. BSLA lines 1-12. This is not sufficient to connect the notion of a BUSINESS Service Level Agreement to an SLA as understood in the software/IT world. An explanation connecting, contrasting, and comparing the notoins should be included. There is some defition in 2.3 (line 108-110) which partially satisfies this. In conjunction with comment 15 this needs to be more clear and more prominently placed at the beginning of the document in Section 1. -- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: http://tools.oasis-open.org/issues/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira
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