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Subject: [OASIS Issue Tracker] Updated: (SOAEERP-35) PR07-T14 Common wordsare not defined in three specifications



     [ http://tools.oasis-open.org/issues/browse/SOAEERP-35?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Szu Chang  updated SOAEERP-35:
------------------------------

    Proposal: 
New revision on WD09: 

Whitepaper line 161 - 180 of http://www.oasis-open.org/committees/download.php/38426/EERP-Model-UseCase-WhitePaper-wd09-diff-cd03-withLineNumber.pdf 

161 Business Quality of Service (bQoS) models the business characteristics of a service for 
162 estimating the business value of one or a set of services in a business process. In 
163 contrast to the QoS in the software/IT world, where the message is network/system 
164 oriented measurement that deals with network performance and system availability, the 
165 contents of bQoS in this specification is business oriented measurement that deals with 
166 business characteristics of a service, such as price, performance, and quality. 
167 Business Rating (bRating) defines credibility, reliability and reputation of the service 
168 need to be understood for estimating the overall business quality of the process that uses 
169 those services. It has two major kinds of rating: Rating and Credentials. Rating are 
170 provided by the rating provider to show the ranking and reputation of a given service 
171 provider, in comparison of other providers. In contrast, Credentials are provided by the 
172 service provider itself to show the credibility of providing a given service. 
173 Business Service Level Agreement (bSLA) is the agreement between the service 
174 requestor and the service provider, and primary address the bQoS content, Rating and 
175 Credentials. These contents are all business related. In contrast to the SLA (Service Level 
176 Agreement) in the software/IT world, where SLA is the contract between the service 
177 provider and the network/system provider, and the SLA is network/system oriented 
178 agreement that deals with network performance and system availability. The bSLA in the 
179 EERP is business oriented agreement that deals with price, time to deliver, and the 
180 quality/rating of the service. 

bQoS spec http://www.oasis-open.org/committees/download.php/38435/SOA-EERP-bQoS-Specwd09-diff-cd03.pdf 
Line 21 -24 

21 In contrast to the QoS in the software/IT world, where the message is network/system oriented 
22 measurement indicates that deals with network performance and system availability, the contents of 
23 bQoS in this specification is business oriented measurement indicators that deals with business 
24 characteristics of a service, such as price, performance, and quality. 

bRating spec http://www.oasis-open.org/committees/download.php/38429/SOA-EERP-bRating-Spec-wd09-diff-cd03.pdf 
Line 161-164: 

161 The ListOfRating element contains the list of Rating issued by a Rating Provider. The Rating Provider is a 
162 party unaffiliated with either the requester or the target of the rating request, such as a third party rating 
163 organization, given a reference to a particular business service and provider, issues either a number or a 
164 classification description for rating. 

bSLA spec http://www.oasis-open.org/committees/download.php/38432/SOA-EERP-bSLA-spec-wd09-diff-cd03.pdf 
Line 24-29: 

24 The bSLA is different than the SLA (Service Level Agreement) in the software/IT world. The bSLA in this 
25 specification is the contact between the service requester and the service provider. The bSLA in this 
26 specification is the contact between the service requester and the service provider, and the SLA is the 
27 contract between the service provider and the network/system provider. The SLA is network/system 
28 oriented agreement that deals with network performance and system availability. The bSLA is a business 
29 oriented agreement that deals with price, time to deliver, and the quality/rating of the service. 

[ Show ยป ] Szu Chang added a comment - 23/Jun/10 06:36 PM New revision on WD09: Whitepaper line 161 - 180 of http://www.oasis-open.org/committees/download.php/38426/EERP-Model-UseCase-WhitePaper-wd09-diff-cd03-withLineNumber.pdf 161 Business Quality of Service (bQoS) models the business characteristics of a service for 162 estimating the business value of one or a set of services in a business process. In 163 contrast to the QoS in the software/IT world, where the message is network/system 164 oriented measurement that deals with network performance and system availability, the 165 contents of bQoS in this specification is business oriented measurement that deals with 166 business characteristics of a service, such as price, performance, and quality. 167 Business Rating (bRating) defines credibility, reliability and reputation of the service 168 need to be understood for estimating the overall business quality of the process that uses 169 those services. It has two major kinds of rating: Rating and Credentials. Rating are 170 provided by the rating provider to show the ranking and reputation of a given service 171 provider, in comparison of other providers. In contrast, Credentials are provided by the 172 service provider itself to show the credibility of providing a given service. 173 Business Service Level Agreement (bSLA) is the agreement between the service 174 requestor and the service provider, and primary address the bQoS content, Rating and 175 Credentials. These contents are all business related. In contrast to the SLA (Service Level 176 Agreement) in the software/IT world, where SLA is the contract between the service 177 provider and the network/system provider, and the SLA is network/system oriented 178 agreement that deals with network performance and system availability. The bSLA in the 179 EERP is business oriented agreement that deals with price, time to deliver, and the 180 quality/rating of the service. bQoS spec http://www.oasis-open.org/committees/download.php/38435/SOA-EERP-bQoS-Specwd09-diff-cd03.pdf Line 21 -24 21 In contrast to the QoS in the software/IT world, where the message is network/system oriented 22 measurement indicates that deals with network performance and system availability, the contents of 23 bQoS in this specification is business oriented measurement indicators that deals with business 24 characteristics of a service, such as price, performance, and quality. bRating spec http://www.oasis-open.org/committees/download.php/38429/SOA-EERP-bRating-Spec-wd09-diff-cd03.pdf Line 161-164: 161 The ListOfRating element contains the list of Rating issued by a Rating Provider. The Rating Provider is a 162 party unaffiliated with either the requester or the target of the rating request, such as a third party rating 163 organization, given a reference to a particular business service and provider, issues either a number or a 164 classification description for rating. bSLA spec http://www.oasis-open.org/committees/download.php/38432/SOA-EERP-bSLA-spec-wd09-diff-cd03.pdf Line 24-29: 24 The bSLA is different than the SLA (Service Level Agreement) in the software/IT world. The bSLA in this 25 specification is the contact between the service requester and the service provider. The bSLA in this 26 specification is the contact between the service requester and the service provider, and the SLA is the 27 contract between the service provider and the network/system provider. The SLA is network/system 28 oriented agreement that deals with network performance and system availability. The bSLA is a business 29 oriented agreement that deals with price, time to deliver, and the quality/rating of the service. 


> PR07-T14 Common words are not defined in three specifications
> -------------------------------------------------------------
>
>                 Key: SOAEERP-35
>                 URL: http://tools.oasis-open.org/issues/browse/SOAEERP-35
>             Project: OASIS Service-Oriented Architecture End-to-End Resource Planning (SOA-EERP) TC
>          Issue Type: Sub-task
>          Components: PR01 Comments
>    Affects Versions: cd03
>            Reporter: Paul Yang 
>            Assignee: Szu Chang 
>             Fix For: cd04
>
>
> 15. All three specifications use common words (e.g. Service, SLA, Quality of Service, Rating, Credentials) but do not define them or reference the relevant definitions. All the specifications should carefully compare and conrast, and where a specific technical meaning or meaning may be understood, indicate whether that meaning is intended. Otherwise the documents are hard to comprehend. The missing comparison and contast beteween "SLA" and "BSLA" is one case in point (see item 14). The connections all need to be explicit, not implicit or suggested (but never confirmed). The documents read as if there were a detailed architectural and interaction model that is understood by the authors but never explained to the readers. This is a barrier to implementation, understanding, and conformance. 

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