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Subject: Fwd: [soa-rm] Definition(s) of "service"


So,how do we respond to this?

The wiki may help on this but I think one of the topics at the editors' mtg may be how to glean key thoughts from an overactive email list, using the service definition as a first challenge.

Ken

Begin forwarded message:

From: Duane Nickull <dnickull@adobe.com>
Date: August 10, 2005 3:50:32 PM EDT
To: Ken Laskey <klaskey@mitre.org>
Subject: Re: [soa-rm] Definition(s) of "service"


Ken:

Thank you for owning this!  Good luck next week.

May I suggest that the Editors use the WIKI page during their meeting?

Duane

Ken Laskey wrote:


Duane,

I hate to say this (and my fellow co-editors may disagree) but I think the task needs to be taken on by the editing team as a whole.  My SOA mailbox has over 2300 messages with many threads having a bearing on this, and even a cursory scan will be a significant effort.  Also, as the current designated editor for the service section, I don't see a good way of just dumping it onto someone else.

I would be willing to be talked out of this position.

Ken

At 12:25 PM 8/9/2005, Duane Nickull wrote:


I would like to request a volunteer or volunteers to own this issue and ensure that none of the depth of this conversation is lost.  We have passed around heaps of good thoughts.  The owner would essentially be responsible for capturing the views / opposing views and keeping documentation up to date as this gets discussed.  The owner would not be entitled to simply gloss over with their own point of view but would act much like an editor - reflecting the consensus or the TC or noting the lack thereof.

Anyone interested in owning this?
Duane



Frank McCabe wrote:


I strongly resist the tendency of equating service with the 'back end
capability' (or whatever). This is a dangerous and non-scalable
direction to go in:

1. The implementation of a service is none of the service consumer's
business.
2. The service consumer should not even be able to figure out how a
service is delivered. If it can, then you will get security risks and/ or scalability issues
3. A given capability may not be fully exposed in a given service
4. A given service provider agent may not *have* the capability
offered in its service -- it may know someone who knows ... it may
not be possible to characterize the capabilities of a service provider.
5. From the point of view of the service consumer, fundamentally, it
cannot (normally) distinguish the surface aspects of interacting with
a service and the deeper aspects that rely on the service's
realization (e.g. this is an Oracle database so be careful with your
SQL)

On the other hand, the service consumer interacts with a service in
order to achieve an effect. In most interesting cases this is a 'real- world effect'. The consumer is interested in the fact that the bank
account has been credited.

Interestingly, these real world effects can *also* be expressed in
public semantic terms -- without relying on representing the internal
state of the resource. For example, a bank customer wants to know
that his or her account has a certain balance. This is a fact that is
warranted by the bank; not simply by the database resource that the
bank happened to use to store the account information. I.e., there is
a public 'on-the-wire' assertion that the bank attests whenever a
authorized request (again, note the on-the-wire nature of this) is
made to the appropriate bank service.


Frank


On Aug 8, 2005, at 3:02 PM, Chiusano Joseph wrote:


-----Original Message-----
From: Ken Laskey [mailto:klaskey@mitre.org]
Sent: Monday, August 08, 2005 5:50 PM
Subject: RE: [soa-rm] Definition(s) of "service"

As appeared earlier in this thread, there are contexts in
which it is not necessary to discriminate between the
capability and the service that accesses it,



Ken, are you equating capability with resource? I recall a  reference to
resource that fits the above description, but not one to capability.

Joe

Joseph Chiusano
Booz Allen Hamilton
O: 703-902-6923
C: 202-251-0731
Visit us online@ http://www.boozallen.com



and our
discussion of service can make this clear.  However, I think
this thread has also shown ample examples of where the
service and the capability are clearly separate concepts and
where it may be useful to allow that difference to be
captured.  For example, it is likely for someone to ask if
two services are the same.  While we do not address that
particular question, it is far simpler to handle if we know
whether the underlying capability is the same than if we
obscure that difference at first principles.

Ken

At 05:03 PM 8/8/2005, Chiusano Joseph wrote:


-----Original Message-----
Sent: Monday, August 08, 2005 12:10 PM
To: Ken Laskey
Subject: Re: [soa-rm] Definition(s) of "service"

This is going in a weird direction.
I believed that there was significant consensus that the



notion of


service that we are interested in *is* the
interface/boundary/offering.

The capability behind the service -- that which makes the service
possible -- is private and out of bounds. That capability



is, by the


way, best described using agent terminology.



Respectful non-concur. IMHO, the service *is* the


capability, and the


service *has* an interface through which interaction with that
capability may be possible.

Joe

Joseph Chiusano
Booz Allen Hamilton
O: 703-902-6923
C: 202-251-0731
Visit us online@ http://www.boozallen.com



Frank

On Aug 8, 2005, at 8:50 AM, Ken Laskey wrote:



This is good because it highlights the bits of



confusion we have


to explain our way around.

The user interface is the facade through which the user


interacts with


a service (i.e. inputting information/requests, viewing
results) but there may be delivery capabilities that



are invoked


through relevant services and the delivery capabilities are the
mechanisms through which results are packaged and sent to the
requester/consumer.  For example, if I make a request for


an image and


as part of that request, information about my connectivity is
provided, logic (capability) can be executed (possibly


invoked through


a service) to decide which delivery mechanism is most



appropriate


(e.g. high res or low res, what kind of compression, ...).

Ken

At 11:18 AM 8/8/2005, Michael Stiefel wrote:



Actually, I think two things are being confused here.

There is one service being used by several different



applications.


The user interface (i.e. the actually delivery mechanism)



is not part


of the service, or strictly speaking part of the SOA.

Michael

At 10:43 AM 8/8/2005, Ken Laskey wrote:



I'd have to think about this further but in general I



would say yes.


The underlying capability is making pizza and offering



the product


for sale.  The mechanisms for accessing the capability are in
person, by phone, online.  Note, the capability existed



before there


was online ordering and this is just another



mechanism to access


a capability that already existed.
Interestingly from an orchestration/choreography sense,



the delivery


of the pizza (in person pickup, delivery service from



pizza place,


third-party delivery (e.g. Takeout Taxi around
here)) constitutes another set of capabilities that can



have service


interfaces and can be combined in response to invoking



the ordering


service.  All of these can be used for delivery of things



other than


pizza (even the pizza place might also deliver sandwiches).

I think part of the confusion is that a *physical*



delivery service


is a millennia-old, longstanding capability that has



nothing to do


with SOA and is *not* the service in the SOA sense



but it uses a


different aspect of the S word.

Ken

At 07:11 PM 8/7/2005, joe@pantella.net wrote:



Does this imply that if I order a pizza online vs. order a
pizza over the phone vs. order a pizza by walking into the
store, that these are all separate services?

--JJP

-----Original Message-----
From: Ken Laskey [mailto:klaskey@mitre.org]
Sent: Thursday, August 04, 2005 12:35 PM
Subject: RE: [soa-rm] Definition(s) of "service"


This gets back to the previous discussion when we



talked about


resources, i.e to what extent the service is the



mechanism to


access (possibly coordinate) capability vs. when is it



considered


the capability itself.

I think any consideration of the service as the



capability/resource


should be very limited.

Ken

At 11:07 AM 8/4/2005, Chiusano Joseph wrote:


-----Original Message-----
From: Ken Laskey [mailto:klaskey@mitre.org]
Sent: Thursday, August 04, 2005 11:04 AM
To: Chiusano Joseph; soa-rm@lists.oasis-open.org
Subject: RE: [soa-rm] Definition(s) of "service"

Somehow saying service *provides* capabilities



misses the SOA


motivation to provide an effective way to bring together
the



parts I


need to solve a problem.  Integration is often



of disparate


parts


that exist for their own purposes.  Service can help



coordinate but


the challenge is to make use of the tools/resources/



capabilities


that already exist, not to create new stovepipes.



Saying the


service provides all this is a tempting



simplification but


I



fear it


will trivialize the concepts most in need of



clarification.



Agree - and I should clarify that I was merely saying that a


service


provides capabilities (in general). Combining a



capability here, a


capability there, here a capability, there a capability,


everywhere a


capability (oops sorry - that's the EIEIO song), we



have composite


capabilities.

Joe

Joseph Chiusano
Booz Allen Hamilton
O: 703-902-6923
C: 202-251-0731
Visit us online@ http://www.boozallen.com



Ken

At 10:35 AM 8/4/2005, Chiusano Joseph wrote:


-----Original Message-----
From: Ken Laskey [mailto:klaskey@mitre.org]
Sent: Thursday, August 04, 2005 10:18 AM
Subject: RE: [soa-rm] Definition(s) of "service"

I'd still like to emphasize service as the access to
capabilities for which there are extra-service



motivations for


their existence and requirements for use of the



capabilities


that must be



navigated


by the service.  Thus,

"A service is a mechanism to enable access



to a set of


capabilities,



I would say that access control mechanisms enable such


access, and that


the service *provides* the capabilities. Note: Use of


"access control"


is too concrete for our RM - I stated it only to
illustrate


the point.



Joe

Joseph Chiusano
Booz Allen Hamilton
O: 703-902-6923
C: 202-251-0731
Visit us online@ http://www.boozallen.com



where the access is provided using a prescribed



interface and is


exercised consistent with constraints and policies as



specified by


the service description."

Ken

At 11:15 PM 8/3/2005, joe@pantella.net wrote:



Just trying to sort through this; some common themes



that seem to


be
acceptable:

A service provides capabilities.
A service is accessible. (If this is true, then
service



cannot be a


verb.) A service has an interface. (If this is true,



then a


service has


a boundary.) A service interface is



prescribed. (Then


a


service and its


interface are distinct, and the interface has



associated rules.


I'm not sure this is true, the interface may



describe the


rules,


but Im not


sure it has rules.  In fact, I'm inclined to



suggest that


the interface


defines the rules for accessing the service.  Which



would lead me


to suggest that the service interface is more than a


specification of the


data model, but also of the policies



associated with


the



service.)


A service is a set of behaviors.  (Not sure I'm on
board



with this,


something about behaviors doesn't sit well.)

Given this, perhaps something like:

"A service is a bounded set of capabilities that are


accessible through


a prescribed interface."


-- JJP

P.S. I think this definition might just be



flexible enough


to navigate


the service offer/contract discussion also.


-----Original Message-----
From: Schuldt, Ron L [mailto:ron.l.schuldt@lmco.com]
Sent: Thursday, July 28, 2005 12:32 PM
To: Frank McCabe; SOA-RM
Subject: RE: [soa-rm] Definition(s) of "service"


Frank,

While I believe that the previously proposed



definition is


sufficient,


I offer the following as a compromise.



Hopefully, the


notion of


"capabilities" addresses your issue of



needing to get


things done.



"A service is a set of behaviors to provide
capabilities


accessible via


a prescribed interface."

Ron


-----Original Message-----
From: Frank McCabe
Sent: Thursday, July 28, 2005 10:10 AM
To: SOA-RM
Subject: Re: [soa-rm] Definition(s) of "service"


I hesitate to spoil this party ... but I'm



going to :)



1. There is a distinction between action and result.



(Just ask any


roboticist) Behaviour sounds a child



misbehaving with no


discernible effect. Computer Scientists have a
tendency



to focus on


the purely technical aspects of their work: bytes



shuffling around


at random within hopefully enormous memories.
2. Also, we have to bear in mind that nobody invests


millions of $s (or


even 100's of them) in systems that



contemplate their


navels


or have no


business payoff. I think that we have to directly



address the


reason that services are deployed. 3. One of the



movitating


best practice aspects of SOAs is


that clarity


and 'separation' between the providers of



services and the


consumers of


services leads to more scalable and robust



architectures.



All of the above is fuzzy language; but, at the



same time,


"A service


is a set of behaviors accessible via a prescribed



interface."


sounds a lot like bureauspeak.

I believe that there is strong consensus on the



following


characteristics:
a. The concept of service is 'at the



boundary' between


service


providers and consumers. b. The service is



'there' to get


things done; but doesn't


itself denote


the engine that performs the tasks.
c. There is a reason for using a service.
d. There is a lot of extra metalogical information
about


services that


make it possible for third parties to



develop partners


for services.



I, for one, would prefer a strongly anglo-saxon



phrasing of the


definition of service that speaks to these points.

Frank
ti



-- 





--------------------------------------------------------------


-------------------
   /   Ken
Laskey
        \
  |    MITRE Corporation, M/S H305    phone:



703-983-7934   |


  |    7515 Colshire Drive                    fax:
703-983-1379   |
   \   McLean VA 22102-7508
           /





--------------------------------------------------------------


--------------------






-- 



--------------------------------------------------------------


-------------------
   /   Ken
Laskey
        \
  |    MITRE Corporation, M/S H305    phone:



703-983-7934   |


  |    7515 Colshire Drive                    fax:
703-983-1379   |
   \   McLean VA 22102-7508
           /



--------------------------------------------------------------


--------------------






-- 




-------------------------------------------------------------------


--------------
   /   Ken
Laskey






   \
  |    MITRE Corporation, M/S H305    phone:



703-983-7934   |


  |    7515 Colshire Drive                    fax:
703-983-1379   |
   \   McLean VA
22102-7508                                              /




-------------------------------------------------------------------


---------------




-



-- 




--------------------------------------------------------------------


-------------
  /   Ken
Laskey






  \
 |    MITRE Corporation, M/S H305    phone:  703-983-7934   |
 |    7515 Colshire Drive                    fax:
703-983-1379   |
  \   McLean VA
22102-7508                                              /




--------------------------------------------------------------------


--------------







-- 





--------------------------------------------------------------------


-- 


-----------
  /   Ken
Laskey





\
 |    MITRE Corporation, M/S H305    phone:  703-983-7934   |
 |    7515 Colshire Drive                    fax:
703-983-1379   |
  \   McLean VA
22102-7508                                              /





--------------------------------------------------------------------


-- 


------------








-- 

--------------------------------------------------------------
-------------------
   /   Ken
Laskey
        \
  |    MITRE Corporation, M/S H305    phone:  703-983-7934   |
  |    7515 Colshire Drive                    fax:
703-983-1379   |
   \   McLean VA 22102-7508
           /

--------------------------------------------------------------
--------------------





-- 
     --------------------------------------------------------------------------------- 
  /   Ken Laskey                                                                \
 |    MITRE Corporation, M/S H305    phone:  703-983-7934   |
 |    7515 Colshire Drive                    fax:      703-983-1379   |
  \   McLean VA 22102-7508                                              /
    ---------------------------------------------------------------------------------- 




Ken Laskey
MITRE Corporation, M/S H305     phone:  703-983-7934
7515 Colshire Drive                        fax:        703-983-1379
McLean VA 22102-7508





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