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Subject: stakeholders summary


From the ftf, we had
- direct participants
  -- providers
  -- consumers
- regulatory authorities
- non-participants (innocent bystanders/"victims")

My initial question to the list was whether the direct participants were *service* providers and *service* consumers or whether there were other providers (and by extension, other consumers and participants).

From the discussion so far, I would say the ftf list covers the territory and the direct participants are indeed always dealing with services.  However, the non-participants can include anyone (and possibly anything) else, and their identification is context dependent.

An anecdote that has some relevance:
Last week a judge ruled against a neighborhood group who was trying to block construction of the new Yankee Stadium.  The neighborhood group said the loss of the nearby park and trees would have a devastating effects on the community.  The judge ruled that the trees had no legal standing.  My daughter's immediate response was, "They do in Reston!"  Now I live in Reston, one of the original planned communities, and here you have to make sure your basketball backboards are the right color.  Notwithstanding those philosophical battles, one of the differences in development in Reston is they generally try to save the existing trees rather than clear cutting and just plowing everything under.  The result is actually quite nice.  In any case, context will often define the most relevant (for modeling purposes) non-participatory stakeholders.

Ken


------------------------------------------------------------------------------------------

Ken Laskey

MITRE Corporation, M/S H305     phone:  703-983-7934

7515 Colshire Drive                        fax:        703-983-1379

McLean VA 22102-7508


smime.p7s



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