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Subject: Re: [soa-rm-ra] ITIL and SOA management
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Ken,
ITIL follows very much a "service center" concept from the
perspective of IT operations. It might be a bit of a stretch to extend
this operations oriented set of best practices to our notion of services as
managed entities. Nevertheless, it is worth some looking
into.
Great to see yawl at the OASIS Symposium!
Cheers...
- Jeff
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