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<DIV>hi all</DIV>
<DIV>On todays call I was trying to present my definition of what a service is. If I had a whiteboard</DIV>
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<DIV>Org has&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translates&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Digitized</DIV>
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<DIV>Need&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Task&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;+&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; wire enable&nbsp;&nbsp;&nbsp; =&nbsp; Service</DIV>
<DIV>Capability</DIV>
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<DIV>Start from the perspective that an org has a need (or is offering a capability). That need gets translated into a task, eg get an airline seat&nbsp;[which is a finer granularity; or an activity, make a trip reservation, which is more complex] The task has to have technical details added to allow it to be provided and/or consumed. The end result is a service in the context of our work for SOA.</DIV>
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<DIV>A service is based on the functionality it is providing. That functionality is not just the business (or mission) task/activity but the digital requirements, eg encryption, endpoints. A service is multi faceted. </DIV>
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<DIV>From this perspective shoe shining and food delivery are not services. So a logical conclusion is that 'services' are not absolute.</DIV>
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<DIV>Sally</DIV>
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